Alexander Harrer

Lead Coordinator for transition waves of a globally harmonized Travel & Expense solution based on Concur / SAP in > 200 Group Companies in 68 countries for 6 Business Areas

• Definition of project and rollout governance

• Coordination of use cases for requirements management

• Support of IT implementation

• Quality Assurance (QA) / Audits of Quality Gates

• Transition and Change Management

• Identification & Establishment of Security Aspects

• Coordination of Business Intelligence and definition of reporting (Cognos)

• Coordination of Communications

• Coordination of Accenture Support Team Mumbai (IND)

• Coordination of Accenture Business Process Outsourcing Team Lisbon (POR)

• Coaching of 1st Level Support thyssenkrupp Gdansk (POL)

• Coaching of 1st Level Support thyssenkrupp Porto Alegre (BRA)

• Coaching of country-specific Group Companies

• Coordination of country-specific Travel Policies

• Stakeholder Management, including 6 Business Areas each represented in 68 countries

• Budget: confidential

• Number of direct project staff and stakeholders > 175

Lead Coordinator of 9 IT and Business Transformation Projects in 17 different European business units (based in Russia, France, Denmark, Poland, Romania, Bulgaria, Turkey, Netherlands, Finland, Italy, Slovakia)

• Definition of project and rollout governance

• Quality Assurance (QA) / Audits of Quality Gates

• Change Management / Change Request Process Owner

• Define and Control Security and Data-Protection Measures

• Management of the Continuous Improvement Process (CIP)

• Coaching of Project Managers and Business Unit Managers

• Reporting at CIO/CEO level

• Stakeholder Management, including 17 business units, 9 project leads, operations representatives, and top management Methods:

• CMMI

• ITIL

• PMI

• Scrum

• Scaled Agile Framework (SAFe)

• CObIT

• Stakeholder Management

• Contract and Document Management

• Requirements, Demand, and Change Management

• Budget: confidential

• Number of direct project staff and stakeholders > 70

Unification of processes and technology for credit card systems in the retail shops of Poland, Slovakia, Croatia, Czech Republic, Bulgaria, Romania, and Germany.

• Definition of project and rollout governance

• Evaluation of implementation solution Payment Card Industry Data Security Standard vs. Point to Point encryption

• Review and negotiation of technical implementation concept, esp. integration into POS systems

• Review and adaptation of IT Security Standard

• Creation and tracking of economic calculation

• Quality Assurance (QA) / Audits of Quality Gates

• Change Management / Change Request Process Owner

• Reporting

• Stakeholder Management Clearing, Acquirer & Issuer Banks