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Alexander A.AA

Alexander A.

3rd Level Support | Junior Administrator

€600/day
München, DE
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Alexander

Dear Sir or Madam,

I would like to take this opportunity to introduce myself personally and to learn more about your project as well as the specific requirements and expectations. I am available for an early onboarding at any time, so that I can start the tasks quickly and efficiently.

I look forward to the exchange and am available for further information or questions at any time.

Sincerely,
Alexander Alawi
  • German

    Native or bilingual

  • English

    Fluent

Can work on-site
München (up to 50km)

Experience

  • Sana kliniken
    Administrator Sana IT Services
    HEALTH AND WELLNESS
    April 2025 - Today (1 year and 4 months)
    Ismaning, Germany
    Administrator and IT support activities via the Helix ticketing system.
    In addition, VIP support was provided for the management and media technology.
    3rd Level Support System Administrator Project Management Consulting
  • Bosch
    VIP Support Bosch
    TECH
    May 2024 - April 2025 (11 months)
    VIP support for the management, as well as training for up to 20 employees on the use of new hardware. (Notebook, software, interface, etc.)
    Training VIP Support System Administrator
  • Gemeinde Neufahrn, Neufahrn
    IT Network and System Administration
    January 2024 - May 2024 (4 months)
    Freising, BY, Germany
    Administration and controlling of the various networks via Cambium Networks cnMaestro. Using Netbox, comprehensive documentation of several racks was successfully completed, containing a variety of network components including patch panels, switches, bridges, telephone systems, UPS, and other important components. 2nd & 3rd Level Support for all public authorities including branch offices (schools, fire department, kindergarten, daycare). Administration and controlling of Placetel telephone systems via Cisco Partner Portal. Management of user identities: Group policies, access controls via Active Directory, KeePass. Learning and application of specialized software such as AKDB (e.g., OK. FIS, Tera Objektmanager, Session, KomX, Rainbow, Tau Office, Riwa GIS, ComVibillia) with the goal of ensuring the highest customer satisfaction.

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Education

  • Painter and Varnisher Apprenticeship; Successfully completed
    Journeyman's Certificate
    2018
    Maler und Lackierer Ausbildung; Erfolgreich

Certifications

  • SharePoint Course for Beginners and Advanced Users
    ude.my/UC-f5d2f722-1de9-4c26-a408-e33948a14528
    2022
    Microsoft Sharepoint Intranet Group Metadata
  • Google Fundamentals of Online Marketing
    Google Certificate ID: UA6 FQH XXT
    2022
    https://learndigital.withgoogle.com/link/1q49w0z9gqo
    Google Ads Direct Marketing SEO

Skill set

Categories