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Alessandro Piana BiancoAP

Alessandro Piana Bianco

Product & Strategic Design Director

€800/day
Berlin, DE
15+ years

Average response time: 1 hour

About Alessandro

Agentic Experience & AI Governance Advisor | Design Systems & Product Transformation

I work with organisations facing complexity they can no longer manage with traditional product and design approaches.

This typically happens when:
  • AI begins to mediate user decisions and actions
  • multiple systems (product, operations, compliance) must align
  • design systems need to evolve into governance systems
  • organisations scale across markets, channels, and regulatory contexts
My role is to turn that complexity into clear, governable structures that teams can actually build and operate.

I operate at the intersection of product, design, and governance, helping organisations move from ambiguity to execution.

1. Agentic Experience & AI Governance

Designing how AI systems interact with users and organisations:
  • decision flows and automation boundaries
  • trust, safety, and compliance integration
  • orchestration of multiple agents and systems
2. Design Systems as Governance
  • tokens, components, and patterns
  • state logic and behavioural consistency
  • governance models across teams and markets
3. Product & Experience Transformation

Aligning product, operations, and experience:
  • end-to-end service ecosystems
  • platform and multi-sided product design
  • operating models and delivery structures

How I work

I typically engage with:
  • executive leadership
  • product, design, and engineering teams
  • transformation and innovation programmes
My work is focused on:
  • clarifying direction
  • structuring decisions
  • enabling teams to deliver without losing coherence
  • complex, multi-market service ecosystems
  • high-stakes transformation programmes

Typical missions

  • Defining AI / agentic experience strategy and governance
  • Building or restructuring enterprise design systems
  • Leading product and experience transformation programmes
  • Supporting executive teams in complex decision environments

Languages:

  • English
  • French
  • Spanish
  • Italian
  • Italian

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

  • French

    Fluent

Can work on-site
Berlin (up to 10km), Munich (up to 15km), Frankfurt am Main (up to 15km)

Experience

  • Globant Spain
    Product & Strategic Design Director
    DIGITAL AND IT
    September 2022 - February 2025 (2 years and 5 months)
    Madrid, Spain
    ● Direct strategic design and product initiatives to drive transformative digital solutions. ● Leverage data insights and human-centered methodologies to enhance product usability and market performance. ● Lead and coordinate remote, cross-functional teams across multiple time zones.
    Product Launch Strategy Product design Digital Transformation Strategic Design Innovation
  • Deloitte Digital,
    Strategic & Experience Design Director
    February 2017 - September 2022 (5 years and 7 months)
    Milan, Metropolitan City of Milan, Italy
    ● Oversaw design strategy and execution across digital platforms, ensuring alignment with business objectives. ● Managed and mentored design teams to deliver innovative, user-centric products and services. ● Implemented agile practices and design sprints to accelerate product prototyping and iterative improvements.
    Product design Design Thinking Strategic Design Innovation Team Leadership
  • Fjord (Accenture),
    Service Design Director
    January 2014 - January 2016 (2 years)
    Milan, Metropolitan City of Milan, Italy
    ● Spearheaded service design projects to drive digital transformation and enhance operational efficiency. ● Developed integrated, human-centric digital solutions utilizing emerging technologies. ● Collaborated with multi-disciplinary teams to meet client needs and market demands.
    Digital Transformation Change and Transformation Management Design Thinking Team Leadership User Experience Design

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Education

  • Certified Agile Leadership
    Scrum Alliance®
    Certified Agile Leadership
  • Certified Agile Product Owner
    Scrum Alliance®
    Certified Agile Product Owner

Skill set

Categories