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Aleksandra GuissAG

Aleksandra Guiss

Account Manager NL & FR & EN

€450/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Aleksandra

Hello 👋, My name is Aleksandra and I specialize in managing client accounts for companies in the SaaS, Commercial Real Estate, and Tourism sectors. With cross-functional experience in these areas, I can provide expertise in managing your clients and long-term customer relationships.

I have a very good command of Dutch and English, which allows me to work with international and multilingual clients. My curiosity allows me to adapt easily to new products and technologies, as well as to various markets and industries.

I am dynamic, organized, and results-oriented, and I can effectively manage client accounts to ensure their satisfaction and loyalty. My project management experience also allows me to work in a team with colleagues and partners to achieve common goals.

I am passionate about account management and am determined to help my clients achieve their business objectives.
  • Dutch

    Native or bilingual

  • English

    Native or bilingual

  • French

    Native or bilingual

  • Russian

    Native or bilingual

Can work on-site
Paris (up to 10km)

Experience

  • JobTeaser
    International Account Manager / Customer Care Specialist
    HUMAN RESOURCES
    September 2020 - December 2022 (2 years and 3 months)
    Paris, France
    Missions:
    -Management of a portfolio of 60 clients. This involved meeting clients regularly, understanding their needs and objectives, and working with them to develop solutions that meet their recruitment needs.
    -Ensuring the growth of existing client accounts (upsell)
    -Contract renewal & negotiation
    -Monitoring performance indicators and identifying cross-sell opportunities
    -Providing customer support, answering questions, and resolving issues as needed.
    -Analyzing data related to client performance and usage, and using this information to make strategic recommendations and share best practices.
    -Staying up-to-date on industry trends and sharing this information with clients as needed.
    Account Management Negotiation Upsell cross-sell Data analysis Customer satisfaction CRM
  • JobTeaser
    Business Development Representative
    March 2020 - August 2020 (5 months)
    Paris, France
  • Datawords Group
    Sales Assistant
    April 2019 - March 2020 (11 months)
    92300 Levallois-Perret, France

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Certifications

  • SalesLoft End User Course
    Salesloft
    2020

Skill set

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