Alejandro Caldentey

Improved data visibility by 30%, replacing manual processes with automated views to support faster and more informed decisions. Enabled identification of installed products, contract status, and asset age—unlocking new cross-sell and upsell opportunities. Delivered KPIs to measure data quality and mission-critical asset coverage, supporting strategic planning and service optimization. Reduced query response times by 10% and simplified access to data, increasing efficiency for business users.

Led data architecture from design to production, including pipeline development. Manage the data strategy to implement a data culture, policy and governance. Guide a team to exploit the data through Business Intelligence interacting with cross-company stakeholders. Implement data quality tools to safeguard the fidelity of the data across processes and systems.

Built ML solutions to classify, predict or recommend different KPIs enabling more accurate, data-driven decision-making. Combined the data architecture technologies with BI tools to improve the data flow, data transparency and get faster insights. Best models created: Time series for product prediction, Classification for churning customer, and customer visits recommendations.