Freelancer profile translated to English.
Back to original languageAbout Alejandro
¿Necesitas optimizar la gestión de tus alquileres vacacionales, mejorar la experiencia de tus huéspedes y aumentar tus ingresos? Te ayudo a gestionar operaciones, comunicaciones, reservas, pricing dinámico y coordinación de limpieza y mantenimiento para que tu negocio funcione de forma más eficiente. Con experiencia en Airbnb, Booking.com, Vrbo, AVANTIO, Lodgify y Hospitable, Smoobu, Octorate, FNS Rooms, Siteminder, entre muchos otros. Convierto procesos complejos en sistemas organizados que ahorran tiempo, reducen incidencias y mejoran la rentabilidad.
English
Native or bilingual
Spanish
Native or bilingual
Catalan
Native or bilingual
Portuguese
Conversational
Remote only
Primarily works remotely
Experience
- The HouseboatsBNB's Operations ManagerTRAVEL AND TOURISMNovember 2023 - June 2026 (2 years and 7 months)Amsterdam, NH, NetherlandsManaged daily operations for a portfolio of vacation rental properties across Airbnb, Booking.com, BookaHouseboat, and direct bookings with Lodgify. Coordinated guest communications, reservations, check-ins, and issue resolution to maintain a high-quality guest experience over the phone, email, Lodgify App and CHAT. Oversaw housekeeping, maintenance coordination, and operational workflows between property owners and service providers. Managed pricing, availability, and distribution across multiple channels to maximize occupancy and revenue with SmartPricing RMS.
- Mon Boutique HotelOperations CoordinatorHOSPITALITYJanuary 2024 - January 2025 (1 year)Pollença, PM, SpainManaged daily operations of a boutique hotel ensuring smooth communication between Reception, Housekeeping, and Breakfast teams. Improved operational workflows and reporting systems and Implemented automations and dashboards to track performance, using Macros for Google Sheets. Supervised reservations, guest requests, and special arrangements coordinating with the Receptionist.
- Dickinson VillasProperty Operations ManagerTRAVEL AND TOURISMJanuary 2019 - January 2023 (4 years)Pollença, PM, SpainManaged operations of multiple vacation rental properties. Oversaw reservations across Airbnb, Booking.com, Vrbo, and direct bookings. Managed pricing, availability, and promotions to optimize occupancy and revenue. Coordinated housekeeping, maintenance, and guest communication. Created dashboards and reports to monitor KPIs and property performance. Built strong relationships with owners, guests, and local partners.
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Education
- Revenue Management Certificate (Beyond Pricing) First Certificate in English (FCE) Project Management No-Code Apps (AppSheet)Revenue Management Certificate (Beyond Pricing) First Certificate in English (FCE) Project Management No-Code Apps (AppSheet)
- Higher Technician in Energy Efficiency and Solar Energy Systems - FJEClotHigher Technician in Energy Efficiency and Solar Energy Systems - FJE
Certifications
- Microsoft Excel - 64th PercentileTestGorilla2026