Alejandra Ramirez Rumualdo

General hotel assistance, including check-in and check-out procedures, as well as handling the helpline. Additionally, interacting with guests and providing recommendations on Venice's main attractions. This position primarily required proficiency in English, Italian, Spanish, and German.

The role involved assisting colleagues at the metal detector and self-service check-in kiosks: directing passengers to their boarding gates and assisting them with online check-in.

Assisting customers at self-service kiosks and ticket counters, selling train tickets, providing information on arrivals and departures, offers, and subscriptions.