Freelancer profile translated to English.

Description

UGC creation specializing in bilingual content for food, beverages, skincare, and well-being. I envision simple, sensory, and authentic content that highlights textures, daily routines, and the product experience. My goal is to help brands build real connections and convert customers through warm and realistic videos.

Languages

French
Native or bilingual
English
Fluent
Portuguese
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Point Chaud
Team Member - Service
August 2024 - November 2025 (1 year and 3 months)
Brussels, Belgium
• Efficient reception and service in a high-volume environment
• Order, payment, and after-sales request management
• Professional and empathetic complaint resolution
• Smooth communication with an international clientele
• Maintaining a clean, organized, and hygiene-compliant workspace
Communication Customer Service Cashier Order Management Social Media

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Business Administration
Methodist University of Angola
GESTION DES AFFAIRES
Certificate in Customer Service Skills
2025
CERTIFICAT EN COMPÉTENCES DE SERVICE CLIENT

Alegria Masela Pedro

UGC Creator

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