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Albert ManuelAM

Albert Manuel

Atlassian Administrator | Jira, JSM & Confluence

€350/day
Iași, RO
8-15 years

Average response time: 1 hour

About Albert

I help companies scale, optimize and clean their Atlassian environments.
I come with 10+ years of experience and I focus on tools like: Jira, Confluence, Bitbucket, Jira Product Discovery and Jira Service Management administration.

I’m typically brought in when things get complex; too many projects, messy configurations, unclear processes, or scaling challenges. I specialize in cleaning things up, standardizing, and building systems that last.

I’ve worked in enterprise and regulated environments where structure, compliance, and scalability matter.
My goal is simple: make Atlassian platforms clean, scalable, and actually useful.

Additionally, I have a strong foundation in system and network administration (CCNA), including DNS, DHCP, SSL, proxies, and firewall concepts, which helps me troubleshoot integrations and collaborate effectively with infrastructure and DevOps teams.
  • Romanian

    Native or bilingual

  • English

    Fluent

  • French

    Basic

  • Spanish

    Conversational

Can work on-site
Iași (up to 50km)

Experience

  • AROBS Group
    Atlassian Tools Administrator | Jira & Confluence Specialist
    November 2024 - Today (1 year and 9 months)
    Iași, Romania
    • · Administering and optimizing Jira, Jira Service Management, Confluence, and Bitbucket Cloud environments to improve performance, usability, and scalability.
    • · Designed and implemented workflows, permission schemes, screen configurations, and project structures aligned with business and IT requirements.
    • · Reduced technical debt by auditing and cleaning up large-scale Jira configurations, including 3000+ projects, 8000+ workflows, 6000+ custom fields, and 4000+ automation rules.
    • · Built and maintained Automation for Jira rules to reduce manual work and streamline operational processes.
    • · Managed user provisioning, access control, and licensing, ensuring proper group structure and compliance with internal policies.
    • · Developed Forge apps and custom integrations using REST APIs to enable data exchange between Atlassian and external systems, including CRM platforms.
    • · Improved platform governance by defining standards, documentation, and best practices for Jira and Confluence usage.
    • · Enhanced reporting and visibility through dashboards and structured data models, enabling better tracking of team performance and delivery.
    • · Supported teams through troubleshooting, configuration improvements, and continuous optimization of Atlassian tools.
    Scriptrunner Atlassian Confluence Atlassian JIRA Jira Service Management ITSM
  • Confidential Client (Financial Sector) — Atlassian Consultant
    Jira Administrator | Team Lead
    February 2022 - October 2024 (2 years and 8 months)
    Romania
    • · Led the design, administration, and evolution of enterprise Atlassian environments including Jira, Jira Service Management, Confluence, Bitbucket, and Assets across a regulated financial organization.
    • · Delivered multiple Jira Server / Data Center to Cloud migrations, ensuring minimal downtime and smooth transition for business-critical systems.
    • · Designed and implemented workflows, permission schemes, and project configurations aligned with strict regulatory and compliance requirements.
    • · Architected and developed custom integrations with internal systems such as CRM and ERP using REST APIs, webhooks, Groovy, and Python.
    • · Established governance frameworks including access control models, approval workflows, audit-ready configurations, and documented change management processes.
    • · Standardized Jira configurations such as workflows, issue types, fields, and reporting to improve consistency, maintainability, and compliance across teams.
    • · Provided training, mentoring, and consulting to administrators, project managers, and teams to ensure correct usage and adoption of Atlassian tools.
  • 8x8
    Jira Administrator & Team Lead
    June 2021 - January 2022 (7 months)
    Cluj-Napoca, Romania
    • · Owned Jira and Confluence administration, including workflows, permission schemes, custom fields, automations, and add-on management.
    • · Designed and implemented automation solutions using REST APIs to streamline operational processes and reduce manual work. . Built dashboards and reporting structures to improve visibility into team performance, workload, and delivery metrics.
    • · Planned and executed Atlassian platform upgrades and supported cloud migration initiatives.
    • · Collaborated with engineering and operations teams to align Jira configurations with business and technical requirements.

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Education

  • Atlassian Forge Fundamentals Jira Service Management Fundamentals Badge Agile Scrum Master Vibe Coding MTA: Windows Server Administration Fundamentals Cisco CCNA 3 LAN Switching and Wireless
    Atlassian Forge Fundamentals Jira Service Management Fundamentals Badge Agile Scrum Master Vibe Coding MTA: Windows Server Administration Fundamentals Cisco CCNA 3 LAN Switching and Wireless
  • High School Diploma
    Colegiul de Electronica si Telecomunicatii lasi
    2011
    High School Diploma

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