AVFreelancer profile translated to English.
Back to original languageAbout Alba
I am a digital Setter and Closer specializing in building trust, qualifying leads, and guiding clients to a decision. With over 12 years of experience managing teams and direct customer interaction, I can communicate clearly, identify real needs, and naturally move opportunities forward. I work with a human-centered approach, consistency, and professionalism to help companies structure and improve their sales process.
Catalan
Native or bilingual
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- Conquista tu MaternidadSales CloserDecember 2025 - Today (7 months)Conduct video calls with leads to assist and guide them in making the best decision for their situation, and lead follow-up.
- Loli PerruquersSalon Manager and Senior HairdresserMarch 2012 - June 2025 (13 years and 3 months)Salon management, team coordination, and schedule management. Service quality and customer satisfaction supervision. Client loyalty building through empathetic communication. Training new hires and direct support to management.
- Rebal, productos de belleza profesionalStore ManagerJanuary 2011 - January 2012 (1 year)B2C and B2B beauty product advice and sales. Stock control, orders, cash closing, and sales report preparation.
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Education
- Digital Sales Setter & CloserMamis DigitalesSetter & Closer de Ventas Digitales
- Digital Marketing & Automation Marketing ModuleSOCModulo de Marketing Digital & Automation Marketing