About Alassane
French
Fluent
Afrikaans
Native or bilingual
English
Basic
Arabic
Conversational
Wolof
Fluent
Fula
Native or bilingual
Experience
- ENISales RepresentativeENERGY AND UTILITIESSeptember 2019 - November 2019 (3 months)Paris, FranceProspect potential clientsEnergy consulting,Run eventsDevelop company revenue
- R.IG.A & FJVProcess ManagerCONSULTING AND AUDITSAugust 2020 - Today (5 years and 11 months)Paris, FranceFormalization and monitoring of the processes of the R.I.G.A association to be applied to the 4 poles of the Association as well as common inter-pole processesLiaison with the referents of the different poles and the secretariat for the management and continuous improvement of these processes.
- GlobleGroupeSupervisorTELECOMMUNICATIONSMarch 2016 - August 2017 (1 year and 5 months)Paris, FranceResource management and monitoring:· Recruitment of resources needed for the call center based on activity volumes· Training and integration of tele-operatorsImplementation of presence validation calls:· Analysis of volumes and distribution of calls per tele-operator,· Incident resolution (absences, logistical problems, and store access issues),· Drafting and transmission of a daily activity report to sales teams and regional offices,Implementation of calls to retrieve animation results:· Telephone follow-up with animators and/or stores to obtain quantified results of animations· Data entry and processing of paper reportsImplementation of calls to negotiate animations with stores:· Recruitment and monitoring of tele-operator teams assigned to call, retain, and develop commercial relationships with a customer portfolio,· Management of a dashboard to track negotiation progress,
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Education
- Master's Degree in Organization and Governance of Sustainable DevelopmentCNAM2019– Maîtriser les théories, les méthodes et les outils de gestion responsable de l'environnement, – Diagnostiquer les facteurs de soutenabilité, les enjeux des parties prenantes, les opportunités d'affaires et les leviers d'action, – Évaluer les impacts environnementaux, organisationnels, humains et éthiques de la décision stratégique et de l'activité économique, – Auditer les organisations, les réseaux, les services, les produits et les experts préparant des accréditations responsables (ISO 26000, etc.) et des reporting extra-financiers, – Appliquer les méthodes et les outils pour développer une OID, Organisation innovante & durable
- Master's Degree in Sustainable Development EngineeringUniversity of Versailles Saint Quentin en Yvelines2015– Développement durable – Ecologie industrielle et de la fonctionnalité - Complexité – Interdisciplinarité – SME et RSE – Ingénierie des transitions – Biodiversité – RSE – Innovation – Evaluation et aide à la décision – Initiation, observation,gouvernance et gestion des risques , – Interaction – Environnement – Acteurs
Certifications
- Administrative Management ConsultingOpenformation2020
- Circular Economy and InnovationVirtual University for Environment and Sustainable Development2020