About Alan
French
Native or bilingual
English
Fluent
Spanish
Basic
Experience
- SNCF VOYAGEURSTechnicentre Le Landy - Saint DenisPUBLIC SECTORAugust 2024 - Today (1 year and 10 months)Saint-Denis, FranceIT Department Internship at the Technicentre Mobile Fleet Management Assistant, computer repair, troubleshooting of all kinds including printers. Resolution of support tickets. All-around help for employees having difficulties with any device, complying with SNCF security requirements.
- Valony Centre Commercial Leclerc OsnyObservation Internship in the High-Tech DepartmentMarch 2021 - March 2021Customer reception and guidance, advice on product selection based on their search criteria, tidying and cleaning the department.
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Education
- BTS Services Informatiques aux Organisations (IT Services for Organizations)Paris - SNCF Le Landy Technical Center - St Denis2025BTS Services Informatiques aux Organisations
- National College Diploma with a "Fairly Good" Mention, PIX Certification, ASSR 22021Brevet Nationale des Collèges Mention Assez Bien Certification PIX ASSR 2