Alanna H.

Bilingual English-French Community Manager, I assist SMEs in tourism and real estate with their social media management (Instagram, Facebook, YouTube, TikTok).

Certified Community Manager (RS7200) with a Master's in Marketing, I have over 10 years of field experience in tourism and tourist real estate. I understand your clients, their expectations, their recurring questions — and their DMs in both English and French.

My services:

- Content creation and scheduling (posts, reels, stories, carousels)

- Comment moderation and review management (Google, TripAdvisor, Booking)

- Bilingual FR/EN private message management

- E-reputation monitoring and crisis management

- UGC content creation for hotels, restaurants, and tourism businesses

Social media strategy and editorial calendar

For whom? Hotels, restaurants, guesthouses, B&Bs, real estate agencies, tourist offices, activity providers, and tourism brands.

Many SMEs have active pages but lack the time to respond to messages, monitor comments, and maintain a consistent image. The result: prospects go to competitors, reviews remain unanswered, and the brand image weakens.

My role: to take charge of this daily management so that your pages are never left without a response and your business remains credible, even outside of business hours.

I work on a long-term collaboration basis (monthly package), with a structured, human, and SME-adapted approach.

Free social media diagnosis to identify your priority areas for improvement — contact me to discuss.