Freelancer profile translated to English.
Back to original languageAbout Alain
Hello,
Do you want to carry out a telecom or voice project but lack the time and expertise needed?
Carrying out telecom and voice projects requires more and more expertise and the aggregation of different 'technologies'. ex: VPS, AWS, GCP, RPA, WebRTC, CI/CD, DOCKER, IOT, M2M, SIP, TCP/IP, UCS, VoIP, RTC, SBC, ..
This is why I advise you, carry out, or implement any VoIP, telecom, Unified Communications, or voice project.
I have worked in nearly 40 companies on voice and telecom projects, with 25 years of experience.
This gives me 360° expertise and vision on usable technologies and tools, allowing me to intervene effectively on any telecom or voice project.
Finally, I have received several innovation awards, so I always bring innovation to the projects I work on.
For example, my latest achievement at the telecom operator WEST.com was to implement automated testing for teleconferencing platforms, while introducing voice recognition, thus drastically shortening testing cycles.
If you are here, it's because you want your project to come to life quickly with someone who is hands-on and has expertise that will save you time.
My watchwords are MVP and Pareto.
Feel free to present your project to me, you will at least have a clear vision of its realization.
Sincerely.
Alain
English
Fluent
English
Fluent
French
Native or bilingual
French
Native or bilingual
Can work on-site
Montpellier (up to 50km), Lyon (up to 10km), Marseille (up to 10km), Paris (up to 10km)
Experience
- AMF Paris / CCR Paris / CMA-CGM / Ace AssociesUnified Communications EngineerTELECOMMUNICATIONSNovember 2023 - Today (2 years and 7 months)- For AMF Paris, audit of unified communications in replacement of Skype and WebEx (700 users) and recommendation of a solution, with a view to its implementation.- For CCR Paris, assistance in migrating a Cisco Webex infrastructure to MS Teams (300 users).- For CMA-CGM, assistance in migrating a Cisco VoIP infrastructure to Microsoft Teams (30K endpoints). Level 2 & 3 support for Teams and Unified Communications equipment incidents. Production of user support documentation.- Installation of a complete telephony solution based on MS Teams for an accounting firm of 15 employees.
- Resideo /Honeywell BullSenior Voice EngineerTELECOMMUNICATIONSDecember 2021 - August 2022 (8 months)Nice, FranceFor a provider of home automation and security solutions, Design, configuration, and deployment of a VoIP infrastructure to create security system audio conferences. Creation of scripts for the automatic execution of functional and load SIP tests. Support and proposal of solutions on VoIP architectures.
- SYSTELUnified Communications EngineerTELECOMMUNICATIONSOctober 2020 - July 2021 (10 months)La Rochelle, FranceSupport & Assistance for the deployment of a Contact Center platform for an emergency center, based on Cisco Call Manager, SBC, UCCX, and Cube. Writing procedures for knowledge transfer to teams. Assistance in the implementation of complex telecom infrastructures.
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Education
- D.E.S.T Computer EngineeringNational Conservatory of Arts and Crafts
- BTS Electronics levelLycée de Kourou - Guiana