About Alain
English
Native or bilingual
French
Native or bilingual
Spanish
Fluent
Arabic
Basic
Experience
- CMA CGMGlobal Key Account ManagerLOGISTICS AND SUPPLY CHAINFebruary 2026 - Today (4 months)Marseille, France
- Management of a key account portfolio – Preferred contact for major BCO shippers within CMA CGM, one of the world's leading maritime transport groups, ensuring strategic relationships across all trade lanes.
- Commercial Leadership – End-to-end management of tenders (RFQ analysis, negotiation, award) and freight rate negotiations, balancing customer competitiveness with group profitability objectives.
- Cross-functional Coordination – Interface between strategic clients and internal stakeholders (trade lanes, agencies, operations, finance), ensuring execution fluidity and proactive problem resolution.
- Performance Monitoring & Development – Analysis of volumes and definition of action plans to protect and grow the portfolio, leveraging CRM and reporting tools within a multidisciplinary team.
- Consulting and Market Intelligence – Beyond classic account management, providing added value through market analysis and freight dynamics, transforming transactional relationships into true strategic partnerships.
- CMA CGMSenior Sales & Account Management SpecialistLOGISTICS AND SUPPLY CHAINJune 2024 - February 2026 (1 year and 8 months)Marseille, France• Coordination, monitoring, and control of tenders for a portfolio of Key Accounts• Analysis of marketing data and group data to ensure portfolio performance• Negotiation of maritime freight rates and management of customer service escalations• Reporting of commercial performance to the sales department
- CMA CGMStrategic Account Inside SalesLOGISTICS AND SUPPLY CHAINSeptember 2019 - May 2024 (4 years and 8 months)Marseille, France• Coordination, monitoring, and control of tenders for a portfolio of Key Accounts• Analysis of marketing data and group data to ensure portfolio performance• Negotiation of maritime freight rates and management of customer service escalations• Reporting of commercial performance to the sales department
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Education
- Grande École Program (ESC) - Master in Management (MiM)KEDGE Business School2020Programme Grande École (ESC) - Master in Management (MiM)
- Preparatory class for grandes écoles, Economics and Commerce, Economics optionLycée Alphonse Daudet2016Classe préparatoire aux grandes écoles, Economique et commerciale, option économique