You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Alain LuongAL

Alain Luong

Global Key Account Manager

€650/day
Marseille, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Alain

With over 7 years of experience at CMA CGM, one of the world's leading shipping companies, I have developed solid expertise in strategic account management, freight negotiation, and international tender management.
I have supported multinational companies in the agri-food, beverage, and commodities sectors in optimizing their maritime logistics chains — managing the complexity of global trade lanes, pricing mechanisms (BAF, surcharges), and operational performance challenges.
Today, I put this expertise at the service of companies looking to structure or optimize their export strategy: operator selection, freight contract negotiation, logistics diagnosis, team training.
Trilingual in French / English / Spanish, I work with SMEs in the process of internationalization as well as with the purchasing departments of large groups.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Spanish

    Fluent

  • Arabic

    Basic

Remote only
Primarily works remotely

Experience

  • CMA CGM
    Global Key Account Manager
    LOGISTICS AND SUPPLY CHAIN
    February 2026 - Today (4 months)
    Marseille, France
    • Management of a key account portfolio – Preferred contact for major BCO shippers within CMA CGM, one of the world's leading maritime transport groups, ensuring strategic relationships across all trade lanes.
    • Commercial Leadership – End-to-end management of tenders (RFQ analysis, negotiation, award) and freight rate negotiations, balancing customer competitiveness with group profitability objectives.
    • Cross-functional Coordination – Interface between strategic clients and internal stakeholders (trade lanes, agencies, operations, finance), ensuring execution fluidity and proactive problem resolution.
    • Performance Monitoring & Development – Analysis of volumes and definition of action plans to protect and grow the portfolio, leveraging CRM and reporting tools within a multidisciplinary team.
    • Consulting and Market Intelligence – Beyond classic account management, providing added value through market analysis and freight dynamics, transforming transactional relationships into true strategic partnerships.
    Negotiation Sales Strategy
  • CMA CGM
    Senior Sales & Account Management Specialist
    LOGISTICS AND SUPPLY CHAIN
    June 2024 - February 2026 (1 year and 8 months)
    Marseille, France
    • Coordination, monitoring, and control of tenders for a portfolio of Key Accounts
    • Analysis of marketing data and group data to ensure portfolio performance
    • Negotiation of maritime freight rates and management of customer service escalations
    • Reporting of commercial performance to the sales department
    Sales Strategy International Trade
  • CMA CGM
    Strategic Account Inside Sales
    LOGISTICS AND SUPPLY CHAIN
    September 2019 - May 2024 (4 years and 8 months)
    Marseille, France
    • Coordination, monitoring, and control of tenders for a portfolio of Key Accounts
    • Analysis of marketing data and group data to ensure portfolio performance
    • Negotiation of maritime freight rates and management of customer service escalations
    • Reporting of commercial performance to the sales department
    Negotiation Sales Strategy

Recommendations

Be the first to recommend Alain

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Grande École Program (ESC) - Master in Management (MiM)
    KEDGE Business School
    2020
    Programme Grande École (ESC) - Master in Management (MiM)
  • Preparatory class for grandes écoles, Economics and Commerce, Economics option
    Lycée Alphonse Daudet
    2016
    Classe préparatoire aux grandes écoles, Economique et commerciale, option économique

Skill set

Categories