Freelancer profile translated to English.

Description

Added Value Main Responsibilities:

##Scope | IT Project Management:

Project Budget: [€300K; €15M]
Client: Bouygues Telecom; SPIE; AGIRC-ARRCO (IRCEM); Crédit Agricole; BPCE; SNCF; FNAC-DARTY
Hierarchical HR Management: [1; 80]
Contribution:** Process Management; Change Management; Steering Indicator (SLA/KPI); Project Steering (RIDA; COTECH; COPROJ; COPIL; COSTRAT); Decommissioning

##Scope | IT Delivery Management:

Service Management: Contract; Service Management; Go-live; Security Management; Backup Service; Decommissioning (Product Lifecycle Management - PLM)
Client: BNPP; BP2I; ENGIE IT; EDF
Hierarchical HR Management: [1; 12]
Contribution: Process Management; Change Management; Steering Indicator (SLA/KPI); Project Steering (COTECH; COPROJ; COPIL; COSTRAT); Decommissioning; QoD

Soft Skills: Interpersonal and writing skills; Optimistic; Organized; Autonomous; Adaptability; Time Management; Negotiation; Problem Management; Stress Management; Communicative; Conflict Resolution and Mediation; Perseverant; Intellectual Curiosity

Hard Skills: Project Management; Change/Incident/Problem Management (MCO); Service Contract; ITSM; QoD; Cloud; DEVOPS; DC Move; PDCA; Obsolescence Management; Multi-technology Environment; CIO Relations

Languages

English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

BPCE
Software Factory Project Director (DEVOPS)
BANKING AND INSURANCE
March 2017 - Today (9 years and 3 months)
Definition of the Master Plan and future evolutions related to the software factory
Organize the operational deployment of the Standards and Tools team's processes
Lead projects related to the tooling implemented by the Standards and Tools team for the IT department
Industrialization of the Developer Workstation (Dockerization)
Creation and Steering of the Operational Committee with the entity responsible for integrating applications into production
Responsible for the standardization of APIs and architecture Microservices
DEVOPS API Microservices IT Master Plan Docker
ENGIE
Service Center Manager Delivery Management
ENERGY AND UTILITIES
February 2013 - May 2016 (3 years and 4 months)
Saint-Ouen, France
Manager of a service composed of 9 SDMs:
Maintenance in operational condition (MCO) of an application portfolio of 110 applications;
Responsible for recruitment, as well as training, management, and coordination of staff activities to ensure optimal operation of the operating units;
Guarantor of the implementation of ITIL processes and recommendations: changes; incidents; crises; problems with staff;
Establishment of Service Level Agreements;
Production of indicators necessary for the management of the Service Center;
Management of an outsourcing contract;
Responsible for the redesign of the service agreement model and associated processes (analysis of the existing, planning, modeling, processes, monitoring indicators, operating procedures, etc.).
Service Center Manager Delivery Manager ITIL ITSM
SNCF (Avancial)
Transition Manager
TRANSPORTATION
July 2016 - December 2017 (1 year and 6 months)
Nantes, France
Manager of the Testing Coordination Department (17 employees):

Mission: Coordinate changes on the testing IT platforms. Assist Project Owners/Project Managers and testing entities in carrying out their work. Contribute to meeting deadlines and the quality of go-lives. Ensure the absence of regression following evolutions.
Managerial Activities: Maintaining skill level; Meeting objectives (planning, costs, quality); Management of psychosocial risks
Commercial Activities: Change Management; Providing quotes to the Traveler IT Department; Monitoring performance indicators and contractual commitments; Client Reporting; Incident Management.
Expertise Activity (Consulting): Audit of the Department (Organization, Methods, Tools, Documentation, Communication). Implementation of a Department Transformation Plan. Definition of Work Units (UO) for integration into a Service Management tool (ITSM), Industrialization of the Workload Plan (Capacity Management), Redesign of processes (RACI, Use Case, Sequence Diagram).
Transition Manager Department Manager