Freelancer profile translated to English.
Back to original languageAbout Alaa
Trained IT specialist for system integration with experience in Windows Server environments, Active Directory, Hyper-V, networks, firewalls, VPN, monitoring, backup & recovery, and technical support.
Since 2024, I have been developing and operating my own AI SaaS platform for German SMEs with LandKI. This involves integrating AI APIs, web-based applications, automations, and AI-powered workflows, as well as handling deployment, server operations, error analysis, and technical documentation.
I support companies remotely or on-site with system integration, IT operations, troubleshooting, interface integration, and the practical implementation of modern AI solutions.
German
Fluent
English
Conversational
Arabic
Native or bilingual
Can work on-site
Fulda (up to 50km)
Experience
- LandKISystem Integrator & AI DeveloperDIGITAL AND ITMarch 2024 - Today (2 years and 5 months)Fulda, Germany• Development of LandKI (landki.de) – AI SaaS platform for German SMEs• System Architecture: Multi-tenant design, 4-tier role concept• Integration of AI APIs (OpenAI, Anthropic Claude) into web-based systems and business processes• Development of AI assistants with semantic memory, web search, and file upload• Operations & Administration: Linux servers, VMs, deployment, monitoring• Implementation with modern AI-powered development tools (Cursor AI, Anthropic Claude, OpenAI GPT)
- Denk IT GmbH,Technical Consultant System IntegrationDIGITAL AND ITJuly 2022 - February 2024 (1 year and 7 months)Großenlüder, HE, Germany• Support for customer networks and Windows Server environments• Administration of Active Directory, Exchange, Hyper-V, and Group Policies• Management of user, group, and permission concepts• Work with Group Policies (GPO) for central client and user control• Administration of file servers, including permission concepts• Network and firewall management (e.g., SonicWall, VPN IPSec/SSL, routing, NAS, switches)• Monitoring and system supervision with PRTG and Riverbird• Structured error analysis and sustainable troubleshooting• Backup & Recovery with Veeam• Patch management and virtualization in Hyper-V and VMware environments• Remote and on-site support, as well as participation in infrastructure and migration projects• Involvement in regular IT operations (incident, change, and support processes)• Participation in automating recurring administrative tasks• Structured documentation of IT solutions and operational processes
- Grümel gGmbH,Apprenticeship IT Specialist System IntegrationDIGITAL AND ITSeptember 2019 - June 2022 (2 years and 9 months)Fulda, Germany• Setup of user rights, print servers (aQrate), and client systems• Administration of Windows Servers (Active Directory, Exchange, Hyper-V)• Setup and adaptation of networks, firewall (FortiGate), VPN• Backup administration, maintenance work, IT support, and troubleshooting• Project documentation and support at other locations
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Education
- IT Specialist System Integration (Chamber of Industry and Commerce)IHK Fulda2022Fachinformatiker Systemintegration (IHK)
- Ferdinand-Braun-Schule2022
Certifications
- Microsoft Certified: Azure AI Engineer AssociateMicrosoft2025
- Microsoft Certified: Azure AI FundamentalsMicrosoft2025