Freelancer profile translated to English.

Description

Specialist Administrative Assistant in Document Management, Billing, and Accounting Support.

Hello! I'm Ainoa Morales, an administrative professional withover 5 years of experienceacross various sectors (management agencies, logistics, and funeral services). I specialize in efficiently and effectively optimizing document management, accounting support, billing, and customer service.

Throughout my career, I have taken on key responsibilities that ensure the smooth day-to-day operation of a business, such as:

-Accounting and Tax Management:Recording accounting entries, issuing invoices (clients/suppliers), and supporting tax form submissions to the AEAT (Spanish Tax Agency) and Social Security (SILTRA system).

-Logistics Administration and Billing:Controlling goods flow, resolving issues, daily settlement of deliveries, and comprehensive management of client accounts and collections.

-Document and Client Management:Processing files, archiving, managing operational issues, and providing highly sensitive and personalized customer service.

🎯Why work with me?

-Versatility and Adaptability:I have worked under strict methodologies in very diverse sectors, quickly adapting to different internal platforms and regulations.

-Continuously Learning:I am currently balancing my professional activity with theHigher Level Vocational Training in Administration and Financeto offer an even more technical and up-to-date service to my clients.

-Languages:Fluent native communication in bothSpanishandCatalan.

If you are looking for rigorous, problem-solving administrative support with great attention to detail to alleviate your workload, let's talk! I am available to collaborate on your projects.

Languages

Spanish
Native or bilingual
Catalan
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Tarragona (up to 50km)

FUNECAMP, S.A.
Contracting Agent
December 2025 - March 2026 (3 months)
Execute the processing of funeral and service documentation. Organize the archive and carry out general administrative management of the funeral home. Plan services and coordinate the necessary resources for each service. Provide personalized attention to families in delicate moments.
Administrative Management Customer Service
Finques Brisasol, SL
Administrative Assistant
August 2025 - December 2025 (4 months)
Manage customer service and operate the switchboard. Process property registrations and de-registrations on the internal platform. Administer community of owners' documentation. Resolve and follow up on operational and customer incidents.
Redur Transportes, SL
Logistics Administrative Assistant
January 2025 - August 2025 (7 months)
Control and record the management of goods entering and leaving. Track and monitor goods during transit. Ensure effective resolution of logistics and transport incidents. Execute the settlement and daily control of deliveries. Administer and manage client accounts (billing and collections).