About Ainhoa
English
Fluent
Spanish
Native or bilingual
Experience
- betiON – Ilunion VidaSénior EuskadiPeople Management ManagerHUMAN RESOURCESOctober 2022 - Today (3 years and 10 months)Bilbao, Spain• • Integral management of the HR department for ~230 employees in essential 24/7 public service, with a team of 2 people reporting to me (+ occasional intern support).• • Key achievement: Reduction of absenteeism from 20% to 11% (2023–2026) through a proprietary preventive model based on early detection, organizational flexibility, and strategic use of the collective bargaining agreement.• • Implementation of a flexible working hours culture for work-life balance: reduction of conflict, improvement of engagement, and work environment in a high-turnover setting.• • Design and implementation of selection, training (FUNDAE), performance evaluation, and talent development policies, aligned with business objectives and public contracts.• • Preparation of periodic reporting on people metrics (absenteeism, turnover, labor costs) for management decision-making.• • Negotiation with the Works Council: agreements on Staff Pool, conflict management, and disciplinary proceedings, improving legal certainty.• • Institutional representation before SMAC, PRECO, Labor Inspectorate, and Joint Committee.• • Equality, Diversity, and Inclusion (EDI) Agent: promotion and monitoring of the Equality Plan, ensuring compliance with regulations on pay equity and non-discrimination.• • Member of the Health and Safety Committee (HSC): active participation in decision-making on Occupational Risk Prevention (ORP), risk assessment, and monitoring of preventive measures at the joint committee level.• • Supervision of the complete cycle: payroll, hiring, temporary disability, leave, vacations, social security, and ORP.
- Asesoría de EmpresasHead of Labor DepartmentSeptember 2021 - October 2022 (1 year and 1 month)Bilbao, Biscay, Spain• • Comprehensive management of a multi-sector portfolio: hiring, payroll, Social Security, regional and state labor taxation (forms 111, 190, 216, 219, 296), absenteeism, and time tracking.• • Direct coordination with client companies on labor planning, costs, and regulatory compliance.• • Preparation of sanctions, warnings, and individual agreements. Processing of FUNDAE bonuses.
- AonHR SpecialistApril 2016 - September 2018 (2 years and 5 months)Madrid, Spain• • HR administration in a multinational environment with SAP HCM and Workday: flexible compensation management, group insurance, and complex labor taxation (RSU, benefits in kind).• • Collaboration in the implementation of Aon Smart, a pioneering teleworking and flexible work project, before it became a widespread practice in the market.• • Design and implementation of flexible work measures aimed at improving engagement and work-life balance.• • Tax forms 111, 219, 190, and 296.
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Education
- DegreeUPV/EHUDiplomatura