Aina Toky Tanteliarimanana

Remote customer support assistant – Chat (French)

I am a customer support assistant specializing in managing written exchanges (chat, messaging, email). I assist clients with clear, polite, and effective responses, ensuring their satisfaction and the quality of service.

Organized, responsive, and comfortable with written French, I know how to handle customer requests, answer common questions, manage simple complaints, and guide users professionally.

I work exclusively remotely and adapt easily to online communication tools. My goal is to provide a smooth, respectful, and reliable customer experience.

Additionally, I offer professional audio transcription services in French.

I transform your audio or video files into clear, fluid, and structured text (cleaned-up transcription), with proofreading included and respecting deadlines.