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Aimane BoutkhilAB

Aimane Boutkhil

ServiceNow Consultant

€600/day
Paris, FR
3-7 years
ServiceNow
API
ITSM
CSM
System Administration

Average response time: 1 hour

Freelancer profile translated to English.
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About Aimane

Techno-functional ServiceNow ITSM Consultant with over 5 years of experience in implementing, optimizing, and supporting ITIL processes. Specialized in Glide/Scripting configuration and development, automation via Flow Designer... Accustomed to working on implementation projects, process redesign, and user support, in collaboration with business and technical teams. Focused on quality, performance, and continuous improvement, with a strong analytical and problem-solving ability, enabling the delivery of reliable, high-performing ServiceNow solutions tailored to client needs.

  • English

    Native or bilingual

  • French

    Fluent

  • Arabic

    Native or bilingual

Can work on-site
Paris (up to 50km)

Experience

  • Dior
    CONSULTANT
    LUXURY GOODS
    September 2022 - August 2025 (2 years and 11 months)
    Service Catalog items implementation and automated workflows/flows designing Develop Variables set, client scripts, UI Policies and script includes to customize the catalog portal as per business needs Custom applications development with business rules, access control lists and UI actions according to the specific requirements Create email templates, email notifications, email scripts, and scheduled jobs Moving update sets between instances Create API Create Transform Maps Handling tasks and incidents Maintain and enhance features on the Now Mobile application to support evolving business requirements.
    API Service Portal ServiceNow HTML / CSS / JavaScript System Administration
  • DXC TECHNOLOGY - Carrefour
    SERVICENOW CONSULTANT
    September 2021 - September 2022 (1 year)
    Service Catalog items implementation and automated workflows/flows designing Develop Variables set, client scripts, UI Policies and script includes to customize the catalog portal as per business needs Custom applications development with business rules, access control lists and UI actions according to the specific requirements Create email templates, email notifications, email scripts, and scheduled jobs Moving update sets between instances Handling tasks and incidents
    Service Portal ServiceNow API
  • DXC TECHNOLOGY
    CONSULTANT
    October 2020 - September 2021 (11 months)
    Service Catalog items implementation and automated workflows/flows designing Develop Variables set, client scripts, UI Policies and script includes to customize the catalog portal as per business needs Custom applications development with business rules, access control lists and UI actions according to the specific requirements Moving update sets between instances

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Education

  • Engineer's degree,Computer
    - MOROCCAN SCHOOL OF ENGINEERING SCIENCES
    2020
    Engineer's degree,Computer
  • Certified System Administrator
    ServiceNow|
    2021
    CertifiedSystemAdministrator
Check out Aimane's education

Skill set

Service Portal
HTML / CSS / JavaScript

Categories

  • Other