Freelancer profile translated to English.

Description

Your Partner in Marketing and Project Management – Boost Your Business with Strategy and Creativity

Looking to energize your marketing strategy, structure your projects, or strengthen your customer relationships? I'm here to help!

As a Business Manager at IP FOCUS Réseaux, I've developed sharp expertise in digital communication, project management, and administrative optimization.

Why Me?

**💡 Impactful Marketing**: Creation of engaging visual content, management of LinkedIn pages, and impactful campaigns to boost your visibility.

🚀 **Mastered Project Management**: From CRM tool implementation to structuring your internal processes, I ensure rigorous follow-up for concrete results.

💼 **Simplified Accounting and Administration**: Invoices, bank reconciliations, cash flow... I handle it all so you can focus on what matters most.

🌍 **Multilingual and Multicultural**: French, Russian, English – I adapt to your markets and clients, whether locally or internationally.

My Approach?

Combining creativity and rigor to offer tailor-made solutions, adapted to your needs, and to increase your efficiency. As someone passionate about innovation and management, I help you structure and develop your business with concrete and visible actions.

Ready to take your business to the next level?

# Contact me, and let's create your success together!

Languages

French
Native or bilingual
Russian
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

IPFOCUS RESEAUX ANGERS
Business Manager
September 2023 - Today (2 years and 9 months)
Angers, France
Currently in a work-study program for my Master's in Innovation, Business, and Society, I actively contribute to various projects within the company IP FOCUS réseaux.

My responsibilities cover several areas, including:

⫸ Marketing and Communication: Taking charge of and managing the LinkedIn page, creating visuals using Canva, managing an editorial calendar, and developing content to improve the company's visibility on social media.

⫸ Project Management and Client Relations: Implementing internal procedures, creating and tracking projects in the Axonaut CRM, and managing relationships with clients and partners.

⫸ Accounting and Administration: Bank reconciliation, invoice management, accounts receivable tracking, and accounting entries.

⫸ Human Resources: Participating in recruitment processes, managing time sheets and contracts for work-study students, and initiating team management.

These tasks allow me to develop strong adaptability, better project management skills, and autonomy in the daily management of the company's internal operations.
HELPLINE
Support Assistant
October 2020 - April 2021 (6 months)
Angers, France
Remote support for Crédit Agricole bank users experiencing IT tool incidents. Handling user calls or responding to email requests. Qualifying and diagnosing incidents, resolving them remotely or transferring requests to a team of specialized technicians if necessary.
INTER MUTUELLES ASSISTANCE - IMA
Support Assistant
January 2018 - May 2019 (1 year and 4 months)
Angers, France
Management: Knowledge and mastery of the subscriber support process.
Receiving teleassistance alarms, analyzing and implementing necessary measures to ensure subscriber safety.
Creating new subscriber files.
Managing various partners and specific contracts.
Providing social and medico-social advice to vulnerable individuals.
Managing and monitoring technical tasks related to teleassistance equipment.
Managing emails and correspondence related to Commercial activity:
Prevention.
Incoming calls on a dedicated line.
Proposing suitable commercial offers.
Customer relationship management.
Commercial follow-up.
Mailing.
Commercial follow-ups.