Freelancer profile translated to English.

Description

Are you looking for an efficient and attentive customer service representative?

I help you manage your clients, respond to their requests, and ensure clear and professional follow-up.

My added value: responsiveness, organization, and a service-oriented mindset.

I handle customer service, file follow-up, and complaint management.

Languages

Workplace preferences

Remote only

Primarily works remotely

LES BLES
Executive Assistant
HUMAN RESOURCES
August 2022 - December 2025 (3 years and 4 months)
Clichy-sous-Bois, France
Mail management. Document preparation and drafting. Payroll management CEGID SOFTWARE for 70 employees. Supplier and invoicing follow-up. Ordering supplies for bakeries. Managing relationships with legal entities and health organizations for administrative procedures (insurance, mutual, provident, Urssaf, Pôle emploi, etc.).
Email management Client follow-up Supplier follow-up Administrative procedures Payroll management
Aicha
Service Provider/Freelancer
January 2020 - August 2022 (2 years and 7 months)
Clichy-sous-Bois, France
Childcare. Housekeeping and ironing. Home help. Evening Spanish language classes. Homework help.
LES BLES D'OR-Gagny (93220)
Bakery Salesperson
RESTAURANTS AND FOOD SERVICE
March 2018 - February 2022 (3 years and 11 months)
Gagny, France
Worked in 6 different bakeries. Merchandise management: Receiving, checking, stocking, and product display. Cash register operation: Transactions, payment processing, and closing. Maintenance: Cleaning and adherence to hygiene and safety standards. Customer relations: Greeting, advising, and building loyalty in a dynamic environment. Logistics: Receiving deliveries and stock management.