About Aicha
French
Native or bilingual
English
Basic
Experience
- GRDFSAP PS/CO MCOENERGY AND UTILITIESOctober 2023 - Today (2 years and 8 months)Saint-Denis, FranceResponsible for managing MCO tickets (evolutionary and corrective)Gathering business needsWriting functional specificationsAcceptance testing of TMA developments and monitoring of deployment in SolmanCorrective and evolutionary configurationsHandling incidents/anomaliesValidation of S/4Hana design documents
- ENEDISSAP IS-UENERGY AND UTILITIESJuly 2018 - September 2023 (5 years and 2 months)Nanterre, FranceFrom 2021 to 2023: IS-U Billing Support at Engie E&CRapsodie Sales ProjectIS-U billing correctionFunctional assistance during business meetings on corrections and evolutions between MOA, Integrator, Testing, and SupportDaily reporting to the businessResolution of N2/N3 incident ticketsPreparation of materials for the business after evolutionary and corrective system deployments.From 2018 to 2021: TMA and SAP IS-U application support at EnedisCOSY ProjectIdentification and initial analysis of anomalies during the integration of IS-U update flows (Outgoing flows: Readings, Billing, and Contracts for electricity suppliers)Correction and integration of IS-U flows (Incoming flows: supplier requests: commissioning, service, update, termination, correction)Performing proactive KO operations on RFC flows to suppliersHandling level 2 application incidents
- INEOCO/PS User Support and TrainingFebruary 2015 - February 2018 (3 years)SAP Support Referent for CO/PS modulesUser assistance during monthly and annual closingsTraining for project managers and financial controllers on CO/PS modules
Recommendations
Be the first to recommend Aicha
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master 2Kedge Business School2011Gestion des risques
- ITILCegos2018ITIL