Freelancer profile translated to English.

Description

Versatile administrative assistant with several years of experience in file management, administrative follow-up, and supporting learners in training organizations.

Organized, rigorous, and responsive, I offer reliable remote administrative support to help you structure and track your daily administrative tasks.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Centre Européen de Formation-Villeneuve-d'Ascq
Versatile Administrative Assistant – Support & Back Office
October 2019 - Today (6 years and 8 months)
• • Administrative coordination of training/support programs for diverse audiences
• • Organization and tracking of files, in liaison with various stakeholders (learners, internal teams, partners)
• • Daily interface between users, internal teams, and external partners
• • Management of sensitive situations and complex cases, in compliance with procedures
• • Contribution to securing programs, meeting deadlines, and administrative compliance
• • Contribution to the organization and adjustment of schedules, in line with operational constraints
File Tracking Organization Versatility and Adaptability Organization and Priority Management Productivity
Payboost
Administrative Assistant – Financial Management & B2B Relations
ENERGY AND UTILITIES
September 2017 - February 2018 (5 months)
• • Performing bank reconciliations in a demanding B2B environment
• • Analysis and validation of financial flows related to professional client accounts
• • Identification and resolution of discrepancies affecting billing and customer relations
• • Coordination with internal teams and external partners
• • Strict application of procedures and compliance with regulatory deadlines
• • B2B customer relations and handling requests within a strict procedural framework
Key skills: rigor, reliability, analysis, process adherence, professional communication
Oxygénération-Tourcoing
Coordinator – Personal Services
March 2015 - July 2018 (3 years and 4 months)
• • Coordination of schedules and staff (recruitment, contracts, interviews)
Administrative follow-up and organization of home services
Development and animation of local partnerships
Evaluation of service quality and operational adjustments
Participation in the development of support projects for vulnerable populations
Project Coordination Project Management Priority Management Meeting Deadlines Adherence to Procedures