Freelancer profile translated to English.
Back to original languageAbout Aicha
Freelance specialist in the administrative and operational structuring of startups and SMEs. I work in fast-growing environments where everything needs to be built—I create processes, document them, and make them transferable.
Bilingual French-English (professional experience in the UK), autonomous, and highly organized, I adapt quickly to tools and teams.
What I do concretely:
· Multi-inbox management & complaint handling
· Process structuring & documentation (Notion, Loom)
· Administrative follow-up & reporting (Google Sheets)
· Accounts payable (Pennylane)
· Regulatory checks & documentary compliance
· Coordination with external partners
English
Native or bilingual
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- ClovisBack-Office AssistantCONSULTING AND AUDITSJanuary 2026 - Today (7 months)Structuring the administrative department of a fintech startup—managing 3 inboxes, tracking commissions for 7 financial advisors, regulatory compliance, accounts payable on Pennylane, creating processes on Notion, and onboarding.
- École de langues La CitéAdministrative CoordinatorEDUCATION AND E-LEARNINGSeptember 2019 - November 2025 (6 years and 2 months)Toronto, CanadaOperational coordination of a language school—administrative management, student file tracking, reporting.
- The Forest AcademyAdministrative CoordinatorEDUCATION AND E-LEARNINGOctober 2013 - August 2018 (4 years and 11 months)Coordination of the language department—scheduling, results tracking, teacher recruitment and observation, administrative management.
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Education
- Master Teaching English to Speakers of Other LanguagesUniversity of East London2011