Freelancer profile translated to English.

Description

Senior Salesforce Consultant with solid expertise in Field Service, Sales Cloud, Service Cloud, and the Core Salesforce ecosystem.

Specialized in designing and developing complex multi-cloud Salesforce solutions, with strong experience in Apex, Lightning Web Components (LWC), process automation, and API integrations.

I have contributed to large-scale Salesforce projects by optimizing business processes, automating workflows, and delivering robust, scalable solutions tailored to client needs.

Passionate about technical challenges, I pay particular attention to quality, development best practices, and continuous improvement to generate a concrete impact for users and businesses.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Noisy-le-Grand (up to 50km), Paris (up to 50km), Lyon (up to 30km)

Sénior Développeur Salesforce
Air Liquide Healthcare
HEALTH AND WELLNESS
October 2023 - May 2026 (2 years and 7 months)
Bagneux, France
Expertise:
Field Service, Sales Cloud,
Service Cloud, Apex, Flows, triggers,
Batchs, Web Services, Lightning
components

Air Liquide Healthcare (ALH) Project:
Participation in the development and evolution of a Salesforce solution covering the entire patient lifecycle in aField Serviceenvironment (managing prescribers, patients, and on-site interventions).

Technical interventions:
- Contribution to the digitalization of business processes: managing prescribers, creating and tracking patients, planning care and field interventions
- Interface between business and technical teams for the analysis and implementation of functional needs
- Design and development of Salesforce solutions (Apex, batchs, triggers, LWC/Aura)
- Implementation of process automations to improve operational efficiency
- Integration of external solutions and data flow management
- Advanced configuration of the Salesforce platform
- Analysis and resolution of production incidents across different environments
- Participation in deployments and post-deployment monitoring
Salesforce Development (Apex / LWC / Visualforce) Salesforce Integration & APIs Sales Cloud, Service Cloud and Field Service Cloud Expertise Salesforce Automation & Flows Salesforce Technical Consulting
Union technique du Batiment
Senior Salesforce Developer
CIVIL ENGINEERING
July 2022 - November 2023 (1 year and 4 months)
Romainville, France
Expertise:
Sales Cloud, Service
Cloud, Apex, Process builder, Flows,
triggers, Batchs, Web Services,
Lightning components

KSIOP Project:
- Equip field teams with mobile solutions.
- Streamline and dematerialize company information exchange.
- Manage suppliers and customers within the information system.
- Internal Management: Order management and tracking, invoicing, personnel management, stock management.

Technical interventions:
- Participation in solution design.
- Development of Apex Classes, batchs, and triggers.
- Web services and integration of external solutions.
- Development of Lightning Web/Aura components.
- Process automation.
- Salesforce platform configurations.
- Deployments and deployment monitoring
Orange Business Services
Senior Salesforce Developer
REAL ESTATE
May 2021 - June 2022 (1 year and 1 month)
Courbevoie, France
Expertise:
Sales Cloud, Service
Cloud, Apex, Web to lead, web to
case, Process builder, Flows, triggers,
Batchs, Web Services, Lightning

Vendée Habitat Project:
- Integration of Salesforce CRM to deploy an omnichannel strategy.
- Housing stock management.
- Automated processing of tenant requests and improvement of the user journey.
- Management of inconsistencies in tenant files.

Technical interventions:
- Development of Apex Classes, batchs, and triggers.
- Web services.
- Development of Lightning Web/Aura components.
- Salesforce Lightning Design System (SLDS).
- Process Automations on Salesforce.
- Creation of Process Builder and Flow Builder.
- E-mail to Case configuration.
- Automatic response rules for requests.
- Duplicate rules.
- Assignment rules.
- Analysis and handling of production incidents.
- Reports and dashboards.
- Solution configurations.
- Deployments and deployment monitoring

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Master 2 in Software Engineering
Iba Der THIAM University of Thiès (Senegal)
2016
Master 2 en Informatique
Bachelor's degree in Software Engineering
Iba Der THIAM University of Thiès (Senegal)
2014
Licence en Génie Logiciel