Freelancer profile translated to English.
Back to original languageAbout Ahmed
Dear community, hello!
After more than 10 years with brands in the Outsourcing and Business Services sector, in France, the USA, and the Middle East, working on diverse and enriching projects with implementations around the world; I now support brands of all sizes in the form of Strategic Consulting and Positioning to develop their business in a constantly evolving sector.
My experience as a manager has allowed me to feel fully engaged and a driving force in the major firms for which I have worked, such as Stream, Convergy’s, and Booking.
Throughout my professional career, I have acquired commercial expertise with professionals through my early professional experiences:
- Professional training in problem-solving, Project Management in international companies.
- Professional Certificates: Six Sigma Black Belt - Lead by example from Convergys’s International USA; Leadership management - 5 years of experience from Stream International USA)
- 8 years of experience in (Customer Advisor, Quality Agent, Operations Team Leader, and Head of Quality and Training Teams) with an international company providing customer services for several international brands (Expedia France – Spain, Hotels.com France – Spain – Italy – Turkey – Arab Gulf, TomTom GPS, NetGear, Booking.com, Microsoft, XBOX)
My unique approach, combining analytical skills, strategic vision, and creative sensibility, allows me to address business challenges with the pragmatism of business reality while proposing creative solutions.
I would be delighted to collaborate with you to develop your business together.
See you soon,
French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual
Can work on-site
Lille (up to 50km), Paris (up to 50km), Lyon (up to 50km), Nantes (up to 50km)
Experience
- esic
On Malt
Lean Six Sigma TrainerJanuary 2021 - March 2021 (2 months)Nanterre, France - MedvocationSales DirectorHEALTH AND WELLNESSOctober 2019 - Today (6 years and 8 months)Lille, France- Direction of sales teams (10 teams)- Market research- Development of Sales plans- Market integration- Business strategy and development
- Loop Global ServicesCEO and Director of Training and Business DevelopmentCONSULTING AND AUDITSNovember 2016 - June 2019 (2 years and 7 months)Lille, FranceMarket Analysis/Study:Conduct studies, analyses, and recommendations on the company's development potential: new customer segments, new products, new equity, technological, or financial partners...Develop budgets and establish and mobilize an internal project team.Project Coordination:Target, identify, and approach potential partners (resellers, distributors, technological partners, financial partners...), present the project.Negotiation, Follow-up, Reporting:Negotiate with partners and establish a partnership agreement validated by the legal department.Manage and stimulate the established partnerships.Provide regular reporting to company management; evaluate the results obtained.Monitoring and CommunicationConduct strategic monitoring and represent the company at industry events (conferences, trade shows, seminars...).Variability of ActivitiesThe role of a development manager involves five dimensions: marketing, sales, international, legal, and finance. Taking the latter dimension into account leads to specific activities for the development manager. Some development managers are thus involved in or recommend high-level financial operations: equity stakes, acquisitions, divestitures. They then participate in feasibility studies, dossier preparation, and all or part of the negotiations.
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Education
- M2 MAEIAE Lille2019Le MAE permet d'optimiser la carrière de ceux qui en sont titulaires. A titre d’exemple, quelques postes de diplômés dans les 24 mois suivant l’obtention de leur diplôme : directeur de production, DRH, directeur logistique, directeur d'établissement ingénieur (d'études, d’exploitation, de service, d’applications informatiques, technico-commercial, etc.) responsable d'équipe de vente, d'exploitation, de département informatique, de pilotage de réseaux, administratif, etc. chargé de mission (en environnement, en organisation, en GRH), chargé d’affaires, chargé de communication, contrôleur de gestion, etc. chef de publicité, chef de projet, chef de rayon, etc. conseiller (commercial, financier, qualité) ,expert, consultant, assistant, adjoint de direction, etc. enseignant, professeur, contrôleur du trésor, etc. Les rémunérations perçues par les diplômés du MAE se situent dans la fourchette supérieure des titulaires d’un Master.
Certifications
- Lean & Six Sigma Black BeltSkills House Consulting USA2015