Freelancer profile translated to English.

Description

Passionate about IT and new technologies, a geek in my spare time, a relentless investigator to uncover and hunt down anomalies autonomously, guardian of legendary applications...

Languages

Arabic
Native or bilingual
English
Conversational
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

ENGIE - Entreprises & Collectivités
Technical Consultant (Salesforce Center of Excellence at Engie)
ENERGY AND UTILITIES
January 2023 - Today (3 years and 5 months)
Paris, France
Audits and recommendation of Salesforce Best Practices
(Triggers, Apex, LWC)
Performance analysis on Engie's Salesforce projects
Feasibility studies (POCs): Partner Community, Customer
Community, Mobile Publisher, LWC Flows and LWC Omniscripts
Technical workstream steering and scoping: Org Split
Integration and management of flows with other Engie system components

Integration with Genesys CX modules
Technical support
Apex Lightning Web Component Aura Velocity copado
eni gas & power France
Salesforce Technical Consultant
ENERGY AND UTILITIES
June 2022 - December 2022 (7 months)
Levallois-Perret, France
Management of requests (Tickets) and implementation of evolutions in the Salesforce solution (ENI)
Analyze the impact of new Salesforce releases on Salesforce
applications.
Propose optimal technical solutions.
Ensure deployment on the organization's various environments.
Docusign Configuration Management.
Technical support
Apex Lightning Web Component Aura Gitlab CI/CD copado
AFPA
Salesforce Technical Consultant
EDUCATION AND E-LEARNING
March 2022 - June 2022 (4 months)
Montreuil, France
Implementation of Salesforce Service Cloud/Vlocity CRM
Participation in scoping meetings and definition of functional and technical requirements
Performance analysis on Engie's Salesforce projects
Feasibility studies (POCs) LWC Flows and LWC Omniscripts
Technical workstream steering and scoping: Org Split
Integration and management of flows with other AFPA system components
Technical support
Apex Lightning Web Component Velocity Sales Cloud Service Cloud