Freelancer profile translated to English.

Description

I have been an IT engineer since 2015 (Master's degree), and I have over 9 years of experience, including 8 as a Microsoft Dynamics 365 consultant.

I have 3 certifications in Dynamics 365 and have been involved in several projects related to the Dynamics 365 CRM solution:

• Customization & configuration of Dynamics 365 CRM

• Specific developments: Plugins, Workflow Activity, Web Resources, WEB API, Webhook

• Automation of data flows SSIS and Power Automate

• Querying REST WEB services

• Maintenance and implementation of SSIS / KingswaySoft Jobs

• Participation in Scoping workshops and requirements gathering

• Development of test plans

• Creation and tracking of Microsoft tickets

• Technical assistance and support

• Ensuring the smooth running of production deployments

I have the methodology and technical skills necessary to successfully carry out your Dynamics CRM projects, and I am open to all sectors of activity.

Do not hesitate to contact me to discuss your needs!

Industry field of expertise

Languages

Arabic
Native or bilingual
English
Fluent
French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 40km)

MGP
MS Dynamics CRM / Power Platform Technical Consultant
HEALTH AND WELLNESS
January 2022 - Today (4 years and 5 months)
Créteil, France
Mutuelle Générale de Police: Evolving TMA for a Dynamics 365 Cloud V.9 application
Customization & configuration of Dynamics 365 CRM
Specific developments: Plugins, Workflow Activity, Web Resources, WEB API, Webhook
Automation of data flows SSIS and Power Automate
Querying REST WEB services
Maintenance and implementation of SSIS / KingswaySoft Jobs
Participation in Scoping workshops and requirements gathering
Development of test plans
Creation and tracking of Microsoft tickets
Technical assistance and support
Ensuring the smooth running of production deployments
Microsoft PowerApps Dynamics 365 Power Automate kingswaysoft SSIS
Caisse des dépots
Microsoft Dynamics CRM Technical Consultant
BANKING AND INSURANCE
November 2019 - October 2021 (1 year and 11 months)
Paris, France
Implementation of Dynamics CRM 365 Cloud for Customer Service
TMA for a Dynamics CRM V.9 On Premise solution
Participation in Scoping workshops and analysis & requirements specifications
Configuration and setup of the CRM solution
Writing Detailed Technical Specifications
Customization and development of CRM components (Web Resources, Plugins,)
Implementation of reports (SSRS)
Data management and integration (SSIS)
Implementation of CRM REST APIs for integration with other client applications
SLA implementation
Migration of historical data and synchronization with Dynamics V8 OnPREM
Deployment of the solution on different environments (testing, training, production)
CRM-Outlook synchronization
Power Platform SSIS Microsoft Dynamics CRM SQL Server C#
Quartus
Dynamics CRM Consultant
REAL ESTATE
December 2018 - April 2019 (5 months)
Paris, France
• Writing functional specifications with the client
• XRM customization of Web Resources & IFRAME
• Configuration and customization of the CRM application
• Planning of testing sessions and validation with the client
• Technical documentation