Amin Nasri

Working collaboratively with the client's project manager (major account) in the observability domain, I contributed to:

- Implementation of project governance (project committee, steering committee, strategy committee)

- Organization of Medium-Term Forecasts

- Definition of project scope

- Definition of a project roadmap

- A migration strategy

- Update of project risks

- Financial and budgetary update of the project

- Definition of program/project work packages

- Project RACI

- Coordination between different business units and technical teams

- Technical exchange with architects, tech lead, and dev team

- Participation in various Safe agile ceremonies

- Team preparation for upcoming PI (Program Increment)

- Implementation of an observability maturity matrix

- Definition of the target team

- Monitoring of docking on a playground platform

- Contribution and review of change management materials related to observability.

I also trained on:

- OpenTelemetry, Kubernetes, Terraform

Context:

- On-premise/cloud environment

- Agile

In an international environment (India, USA, Poland, Sweden, France, Middle East) where English proficiency is essential, I held the position of Uptime Manager for the after-sales diagnostics and documentation part, and I was responsible for:

• Definition of the year's Roadmaps

• Decision-making in Portfolio meetings: Priority, budget, urgency

• Exchange with different sales areas

• Ensuring business continuity (Uptime)

• Gathering market needs

• Ensuring good Aftermarket communication on my portfolio applications

• Workshop tools Evolution Repair & Maintenance process Ref group

• RT Representative for After-sales documentation and the techtool diagnostic tool

• Coordination between different stakeholders (Technical, IT, Business)

• Diagnostic strategy in workshops

• Monitoring of schedules and risks

• Piloting the feasibility and implementation of innovative ideas in workshops

• Creation and implementation of processes

• Writing of evolving or corrective AMCR (After Market Change Request)

• Anomaly management + Business training and change management

Within the IT department and to support Axxes in its digital transformation, I was involved in the following tasks:

- Study & budget estimation for the project

- Definition of functional scope

- Priority management

- Vendor management

- Budget tracking and invoicing

- Define SFDs (Functional Specification Documents)

- Data management (NoSQL MongoDB)

- Planning and risk management

- Candidate interviews for vendors

- Functional and application architecture

- Steering Committees, Project Committees, and Operational Reviews.

- Management of functional and technical qualification teams

- Use of APIs in different catalogs and products.

- API publication (globally REST)

- Exchange with technical teams on technical aspects of authentication and user rights.

- IBM Cloud platform

- Postman requests

- Training of transverse teams: during the absence of the Back Office Manager, I was responsible for backing him up on certain tasks.