Freelancer profile translated to English.

Languages

Workplace preferences

Can work on-site

Lausanne (up to 50km)

Citycable,
TECHNICAL SUPPORT
July 2022 - August 2024 (2 years and 1 month)
Lausanne, Switzerland
Mobile network, internet, TV, email, applications, voip technical support, support for field installers
Services industriels lausannois,
IT Support L2, L3
PUBLIC SECTOR
September 2020 - December 2021 (1 year and 3 months)
Lausanne, Switzerland
Customer request management, business application and user support, ITSM management, Win7 to Win10 migration, videoconference installation, user training on business applications, IT equipment purchasing and inventory management
Swisscom,
Second Level Technical Customer Assistant
TELECOMMUNICATIONS
October 2008 - March 2017 (8 years and 5 months)
Lausanne, Switzerland
Level 1 and 2 mobile, internet, TV, Voice, VOIP support, Customer advice, administrative management