About Ahmad
I help sales teams run on cleaner systems.
My work focuses on sales operations, CRM structure, lead management, follow-up workflows, and the backend systems that keep teams organized and moving. I build systems that make lead flow clearer, follow-up easier to manage, and day-to-day execution more dependable.
A big part of the value I bring is turning scattered tools and messy processes into something more structured. That can mean improving CRM setup, cleaning up pipeline flow, connecting systems, building automations, or creating better visibility across the sales process.
I care about systems that are easy to understand, easy to manage, and useful long after they go live. The goal is not just to make something work once, but to make it dependable for the team using it every day.
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- C4 SaaSSales Operations & Automation SpecialistAugust 2025 - Today (11 months)Built CRM, onboarding, follow-up, and automation systems for founder-led small to medium-sized businesses. Structured lead routing, appointment flow, IVR handling, and operational handoffs across sales pipelines and onboarding processes. Worked closely with a founder to deliver client systems, QA workflows, documentation, and rollout support across 20+ small businesses. Improved sales execution by reducing gaps in lead handling, onboarding, support flow, and follow-up.
- FiverrIndependent Client – Operations & Project Support AssociateMarch 2024 - August 2025 (1 year and 5 months)Worked across research, reporting, QA, workflow execution, and project coordination for freelance client operations work. Contributed to system-related work that improved visibility, cleaner handoffs, and more organized execution across active client projects. Contributed to reporting support, workflow testing, and backend execution tied to operations and sales process support. Built practical experience around how small business systems break, where follow up gets lost, and what structure is needed to keep work moving reliably.
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Certifications
- Google Cloud Data AnalyticsGoogle Cloud2024