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Agustina TaboadaAT

Agustina Taboada

Virtual Assistant - Customer Service

€100/day
Mendoza, AR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Agustina

I am an organized, responsible, and committed professional with experience in customer service, administrative management, and task organization. I stand out for my ability to communicate clearly, solve problems, and provide cordial, efficient, and results-oriented service.

Furthermore, I am a psychologist, a background that allowed me to develop skills such as active listening, empathy, handling complex situations, conflict resolution, and work organization, competencies that I also apply in the administrative field.

I seek to collaborate with companies, professionals, or entrepreneurs who need support in virtual assistance, administrative management, agenda organization, task coordination, customer service, or operational support. My goal is to contribute commitment, trust, and quality service that facilitates the daily functioning of each project.
  • Spanish

    Native or bilingual

Can work on-site
Mendoza (up to 50km)

Experience

  • "INSTITUTO PADRE VAZQUEZ"
    INTEGRADORA
    EDUCATION AND E-LEARNING
    February 2022 - December 2025 (3 years and 10 months)
    Mendoza, Argentina
    Functions performed:

    - Accompany students with disabilities, providing support in both learning and behavioral aspects during the school day.
    - Design and implement pedagogical adjustments according to the needs and capabilities of each student.
    - Maintain permanent communication with teachers, families, and intervening professionals to foster coordinated and integral work.
    - Promote educational inclusion by fostering a climate of respect, participation, and appreciation for diversity.
    - Prepare periodic progress reports and participate in the creation and updating of the Individual Pedagogical Project (IPP).
    Communication Skills Conflict Resolution Creative Strategies Teamwork Strategic Planning
  • CERPOL CENTRO MÉDICO.
    PSYCHOLOGICAL CARE
    HEALTH AND WELLNESS
    January 2023 - January 2024 (1 year)
    Mendoza, Argentina
    Provided individual psychological care to adolescents and adults, conducting evaluation, guidance, and therapeutic follow-up. Developed personalized intervention plans, promoting emotional well-being through active listening, an ethical approach, and the development of strategies adapted to each person's needs.
    active listening Confidentiality Professional Ethics Empathy Analytical Skills
  • Consultorio de Traumatología
    ADMINISTRATIVE SECRETARY
    MEDICAL
    March 2019 - March 2020 (1 year)
    Mendoza, Argentina
    Comprehensive administrative management, agenda and appointment organization, patient reception and care, consultation payment, social security management, and handling of medical documentation. Resolution of inquiries and incidents, coordination with various health professionals, follow-up of administrative tasks, and operational support to ensure efficient care and the proper daily functioning of the clinic.
    Customer Service Empathy active listening Responsibility problem-solving ability

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Education

  • Bachelor's Degree in Psychology
    Universidad de Congreso
    2020
  • High School Diploma in Humanities and Social Sciences
    Colegio Nacional Agustín Alvarez
    2013
    BACHILLERATO

Skill set

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