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Agnes GuttAG

Agnes Gutt

Operations Support, Backoffice & Project Management

€480/day
Köln, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Agnes

I primarily support companies in building internal structures, developing and optimizing processes, and coordinating daily operational business.

I particularly enjoy working with founders, startups, and companies in their establishment and growth phases. For this, I delve deeply into processes, workflows, and structures, take responsibility for organizational and operational matters, and support the establishment of functional and long-term sustainable structures.

My tasks include both back-office and coordination duties, as well as close collaboration with management, teams, and external partners. This typically means I am deeply involved in the company's daily operations and contribute to both operational and strategic thinking.

In addition to coordinating workflows and processes, I also act as a sparring partner for organizational and structural issues, helping to integrate ideas and decisions meaningfully into daily work.
  • German

    Native or bilingual

  • English

    Fluent

  • Dutch

    Basic

Remote only
Primarily works remotely

Experience

  • zeitpunktarbeit e.K.
    Coordination Lead Coaching and Further Education
    May 2025 - Today (1 year and 1 month)
    Berlin, Germany
    • Operational company management
    • Coordination of the AVGS coaching and further education departments
    • Implementation of company strategy in daily business and ensuring smooth operations
    • Point of contact for a network of over 90 coaches, as well as participants and instructors
    • Onboarding and ongoing support for new coaches
    • Ensuring compliance with legal requirements (AZAV) and acting as a central interface with authorities
    • Support in complex cases and challenging situations as an escalation instance
    • Optimization of internal processes and workflows, as well as development of automations and use of project management tools
    • Steering of projects and close collaboration with management
    Operations Management Project Management AI Automation Team Management Customer Support
  • Jenny Wenner - Mentorin für Metaphysik
    COO & Content Creation
    EDUCATION AND E-LEARNING
    August 2022 - Today (3 years and 10 months)
    Hamburg, Germany
    • Responsibility for daily operational business and smooth company processes
    • Development and support of workflows and automations (e.g., via Zapier)
    • Organization and implementation of internal processes to increase efficiency and customer-friendliness
    • Preparation of accounting and close collaboration with management
    • Interface between management, team, and external partners
    • Maintenance and updating of the website and ensuring product bookings
    • Communication with customers and coordination of guest lecturers and experts
    Community Management E-Learning Project Management Consulting Automation
  • Parasol Island GmbH
    Community Manager
    SOCIAL NETWORKS
    March 2023 - October 2023 (8 months)
    • Online community moderation
    • Management of issue processes
    • Reporting of social media activities
    Community Building Communication Reporting

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Education

  • Master of Science
    Vrije Universiteit Brussel
    2022
    Master of Science - MS, Educational Sciences
  • Bachelor of Arts
    Ludwig Maximilian University of Munich
    2018
    Bachelor of Arts - BA, Soziologie

Skill set

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