You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Agnès ChastangAC

Agnès Chastang

Fractional COO - Operational Structuring

€750/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Agnès

For 15 years, I've worked in environments where operations make all the difference => hospitality, coliving, and restaurants.

I co-founded OpenHouse from scratch (10 houses, 150 tenants, successful exit in 2024), scaled Poetic Stay from 40 to 120 units in 9 months, and supported Sol Semilla in its operational and financial structuring.

What drives me: partnering with leaders to build robust organizations. How? Clear processes, functional teams, and transparent financial vision.

I work as a Fractional COO, meaning in long-term assignments, with the involvement of a senior COO and the flexibility of a freelancer. I cover all operational areas: finance, HR, supply chain, customer relations, B2B — and I adapt to your actual needs.

If this resonates, let's talk.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 10km), Clermont-Ferrand (up to 10km)

Experience

  • Sol Semilla
    Fractional COO - Operational Structuring
    April 2026 - Today (2 months)
    Paris, France
    ▸ Complete flash audit of the business (restaurant, e-commerce, B2B) from the 3rd week of taking office
    ▸ Financial analysis: identification of optimization levers: salary ratio, food cost, cost structure
    ▸ Creation of a new differentiated evening offer (superfood platter) with a complete technical sheet
    ▸ Negotiation of supplier contracts and optimization of logistics costs
    ▸ Preparation of a complete investor file: financial summary, operational memo, pitch deck
    ▸ Management of hygiene compliance and optimization of the fixed cost structure
    Operations Management Project Management Fractional COO Business Strategy Business Analysis
  • Poetic Stay / Theory Invest
    Fractional COO - Structuring & Scaling
    May 2025 - February 2026 (9 months)
    Paris, France
    ▸ Scaling x3: moving from 40 to 120 units (+200%) - onboarding of 80 new units in 9 months
    ▸ Operational Architecture: diagnosis, target model modeling, SOP and Playbook writing
    ▸ HR & Structuring: recruitment and management of 7 employees (1 Head of Ops + 6 Managers)
    ▸ Cultural Transformation: transition to a data-driven culture through workshops, KPIs, and monitoring dashboards
    ▸ Maintenance Engineering: creation of a technical department (ticketing, preventive maintenance, technician recruitment)
    ▸ Supply Chain: negotiation of framework agreements with service providers (cleaning, laundry) - cost reduction
  • Openhous SAS
    Co-founder & COO
    January 2019 - January 2024 (5 years)
    Paris, France
    ▸ Co-founder and Director of Operations: 10 coliving houses, 150 tenants
    ▸ Complete construction of the operational structure - processes, tools, teams - from scratch to industrialization
    ▸ Brand strategy, digital/offline marketing, social media, press relations, events
    ▸ Fundraising: €500,000 (operating company) + €20,000 (Braxton OpenHouse real estate)
    ▸ Successful exit: sale to a major coliving player in 2024 - transition managed over 3 months

Recommendations

Be the first to recommend Agnès

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Hotel Management Degree
    Institut Vatel Paris
    2005
    Licence de Management Hôtelier
  • General Baccalaureate
    École Active Bilingue
    2002
    Baccalauréat Général —

Categories