Freelancer profile translated to English.
Back to original languageAbout Agnes
Versatile professional with over 25 years of experience in IT, training, and project management. Expertise in website maintenance, system administration, and teaching digital skills. Experienced in training and supporting diverse audiences, from high school students to professionals undergoing digital transformation. Key skills: technical support, network management, migration to cloud solutions, and training facilitation. Committed and pedagogical, capable of adapting to different environments and coordinating teams to achieve common goals.
French
Native or bilingual
Can work on-site
Valenciennes (up to 50km)
Experience
- GRETA GRAND HAINAUTTRAINER - Digital Referent, Digital MediatorEDUCATION AND E-LEARNINGMarch 2025 - Today (1 year and 3 months)Anzin, FranceDigital mediation training: Teaching the skills needed to support individuals in using digital tools.Specialization modules:Essential digital skills: Using office tools, internet navigation, online security.Digital transition support: Awareness of digital issues, training in the use of online services (administrative, banking, etc.).Digital mediation: Communication and support techniques to help users overcome their difficulties with digital tools.Learning assessment: Monitoring trainee progress and evaluating acquired skills in relation to the professional standard.
- AB2I agnes brahimiFREELANCEJanuary 2022 - Today (4 years and 5 months)Missions as a FREELANCERLe Baragraphe association (website maintenance, administration)Simplon HDF for TSSR moduleAssistance with individual troubleshooting
- HELPLINEPROXIMITY TECHNICIANAGRICULTUREJuly 2024 - July 2024Office support: Technical assistance to users for resolving daily IT problems.Packaging machine maintenance: Servicing and repairing equipment to ensure proper functioning.Ticket management via ServiceNow (Snow): Tracking and resolving incidents reported by users.Intervention during general Windows failure:Rapid diagnosis of problems caused by a faulty CrowdStrike update affecting all Windows systems.Implementation of temporary solutions to maintain operational continuity.Coordination with internal and external teams to apply necessary patches.Reactivity and technical expertise to minimize disruptions and quickly restore systems.
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Education
- System, Network, Database, and Security AdministratorASTON INFORMATIQUE LILLE2017Activités et associations : Implémentation et gestion la virtualisation en environnement Windows Server 2012 R2 Configuration d’une Infrastructure Réseau, d’une Infrastructure Active Directory Gestion avancée des serveurs de fichiers Gestion de la haute disponibilité Mise en place de services de déploiement Administration des systèmes Unix/Linux Automatisation et scripting shell Conception et mise en œuvre d’un système de gestion de bases de données Adm des serveurs SGBDR Sécurité réseaux SQL Server OracleActivités et associations : Implémentation et gestion la virtualisation en environnement Windows Server 2012 R2 Configuration d’une Infrastructure Réseau, d’une Infrastructure Active Directory Gestion avancée des serveurs de fichiers Gestion de la haute disponibilité Mise en place de services de déploiement Administration des systèmes Unix/Linux Automatisation et scripting shell Conception et mise en œuvre d’un système de gestion de bases de données Adm des serveurs SGBDR Sécurité réseaux SQL Server Oracle Préparation à la certification MCSA (Microsoft Certified Solutions Associate) pour Windows Server 2012 R2 Examen final / Certification Professionnelle ASRBD / titre de niveau II inscrite au RNCP (JO du 02/02/2011) code NFS 326r (épreuves écrites et orales) : • Soutenance de mémoire professionnel. • Validation finale des compétences professionnelles. • CERTIFICATIONS EDITEURS Préparation et passage des certifications Microsoft : La certification MCSA Windows Server 2012 est délivrée après l’obtention de 3 examens. Les examens Windows Serveur 2012 : • 70-410* : Installation et Configuration de Windows Server 2012. • 70-411* : Administration de Windows Server 2012. • 70-412* : Configuration des Services Avancés sur Windows Serveur 2012. en cours de préparation pour administration Wsrv2016,2019 en sachant que maitrisant powershell, pour moi ce n'est pas trop compliqué ( sans me vanter ) essayez moi vous verrez ( il ne suffit pas de diplôme pour être excellent , a pratique est importante et on ne peut juger que sur place !!)