Alexandre Willemin

I created and developed a complete concierge service, initially based in Besançon, with the aim of optimizing the profitability of real estate properties while improving the traveler experience.

In less than 18 months, I structured a portfolio of 40 properties under active management, developing professional protocols (cleaning, reception, technical support, customer relations), rigorous reservation tracking, and a clear billing system for owners.

Building on this success, I expanded the business to other regions in France, supporting owners and agencies remotely with adapted digital tools (dashboards, automated communication, implementation of quality standards).

Since 2024, I have launched an international branch in Thailand, where we manage a series of themed properties connected to an innovative tourist mobile application. This expansion involves the development of local teams, multilingual content, and targeted marketing campaigns.

🔧 Skills used:

- Operational management (calendars, teams, service providers)

- Customer relations & multichannel communication (email, messaging, CRM)

- Content creation for Airbnb, Booking, etc.

- Accounting follow-up, invoicing, and monthly reporting

- Business expansion and international project management

Since 2020, I have developed over 15 applications in France and abroad for sectors such as tourism, real estate, and local commerce.

I offer mobile apps (PWA, Apple Store, Google Play) and showcase websites that are quick to create, with or without app store publication. Each project can be linked to a simple CRM to manage users, content, or bookings.

I master low-code tools, WordPress, and custom solutions to create efficient, modern, and easy-to-manage interfaces.

📱 What I offer:

- Turnkey mobile app or website creation

- PWA version or app published on Apple/Android

- Integration of a simple back-office

- Responsive and multilingual design