Freelancer profile translated to English.

Description

Versatile digital professional, specializing in web development (Angular), technical support, digital training, and online communication. I design high-performance web applications, assist users, train them on platform usage, and manage social media. Organized, curious, and solution-oriented, I easily adapt to dynamic environments and innovative projects.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

GIE ESMC
WEB DEVELOPER
TECH
August 2022 - Today (4 years)
Lomé, Togo
Development and maintenance of web applications
Front-end development with Angular
Integration of REST APIs and data management
Improvement of functionalities according to business needs
Collaboration with the technical and functional team
Integration of interfaces in HTML, CSS, TypeScript, and JavaScript
Management of MySQL databases
Use of Git for project versioning
Modular front-end architecture (feature-based)
Bug fixing and performance optimization
Application deployment (AWS - basics)
Front-End Development Web Integration MySQL AWS GitHub
GIE ESMC
Technical Assistant – Digital Platform
April 2024 - Today (2 years and 4 months)
Lomé, Togo
Main Responsibilities
Provide technical and functional assistance to platform users
Guide users in mastering the functionalities
Identify, analyze, and report user needs and difficulties to the technical team
Participate in functional testing before production release
Write procedures and user guides to facilitate platform usage
Contribute to the company's administrative and technical documentation
Manage incidents and propose appropriate solutions
Technical and functional user support
Ticket management and incident tracking
Continuous improvement of user experience
Simplified technical communication
Virtual Assistant Ticket Management Technical Documentation User Testing Specifications
GIE ESMC
Trainer – Digital Platform
April 2024 - Today (2 years and 4 months)
Lomé, Togo
Main Responsibilities
Train users to master the developed platform completely
Lead individual and group training sessions
Design and explain simple and accessible training materials
Provide post-training follow-up and user support
Simplify technical concepts for better understanding
Projects & Achievements
Trained several users on effective platform utilization
Improved understanding and use of digital tools
Strengthened users' digital skills and autonomy