Freelancer profile translated to English.
Back to original languageAbout Adrien
🎯 System Administrator & IT Support – Levels 1 to 3 | Intune | Active Directory | Automation
Autonomous, rigorous, and solution-oriented, I leverage several years of experience in administering complex IT environments, particularly in local government, IT service companies, and industry. I handle everything from user support to complete management of Windows infrastructures, both on-site and remotely.
💼 Key Skills:
💻 Microsoft Intune & VMware AirWatch: workstation deployment, fleet management, compliance, security policies, MDM/MAM
🧩 Active Directory: account administration, GPO, access rights, new user integration, audits and hardening
🛠️ Automation with PowerShell: application deployment scripts, workstation configuration, logging, reporting
🧾 ServiceNow: incident and request management, complete and structured documentation, ITSM process integration
🏢 IT Support Levels 1 to 3: office support (Office, Teams, Outlook), network troubleshooting (LAN/Wi-Fi/VPN), hardware, systems
🏪 Field Deployment: POS terminal installation (Telium, Verifone), computer and network solution deployment for agencies and businesses
🔐 Security & Compliance: awareness training, best practices, update monitoring, GDPR & ISO compliance
📚 Training & Support: e-learning, internal tutorials, skills transfer to technical and functional teams
🔧 Able to work independently or as part of a team, I offer flexible services: short or long assignments, on-site or remote. My approach: improve service quality, document effectively, and automate whenever possible to ensure reliable operations.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Strasbourg (up to 50km)
Experience
- OMECAREIT ConsultantPRIVATE EQUITYSeptember 2025 - September 2025Haguenau, France
- Assessment of the existing IT infrastructure and identification of major risks to workstation and data security.
- Proposal and planning for the implementation of a comprehensive secure infrastructure:
- Antivirus and firewall
- Centralized workstation management via Apple Business Manager and JAMF
- Implementation of an RJ45 wired network to secure communications and limit network attacks
- Security policies for managing user rights and protecting sensitive data
- Team awareness of IT security best practices.
- Eli Lilly and CompanyIT SUPPORT ENGINEERTELECOMMUNICATIONSJuly 2024 - July 2025 (1 year)Strasbourg, FranceTechnical support (Level 1, 2, and occasionally Level 3) for the management and maintenance of enterprise IT environments.Workstation management using Microsoft Intune, VMware AirWatch, and Active Directory, including deployment, configuration, and lifecycle management.On-site and remote PC deployments, ensuring compliance with IT standards and best practices.Incident handling via ServiceNow, with precise follow-up and complete documentation.Development and maintenance of PowerShell scripts to automate repetitive tasks, manage configurations, and streamline administrative operations.Efficient troubleshooting of issues related to Windows systems, office applications, and network configurations.Strong analytical and diagnostic skills, with a proactive and structured approach to problem-solving.
- Crédit MutuelIT BANKING TECHNICIANBANKING AND INSURANCEMarch 2024 - June 2024 (3 months)Mundolsheim, FranceOn-site interventions for the maintenance, troubleshooting, and installation of IT and payment terminal equipment.Execution of technical support operations directly at client locations, ensuring timely resolution of hardware issues.Installation and configuration of electronic payment terminals (EPTs), following security and compliance protocols.Coordination and management of shipping and delivery logistics for banking equipment, ensuring accurate tracking and timely dispatch.
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Education
- Professional Certification – System, Network, and Security AdministratorOpenClassrooms (RNCP Level 6 Professional Certification – equivalent to Bachelor's/Master's degree)-20242024Administration de systèmes Windows & Linux Gestion des réseaux d’entreprise (IP, DNS, DHCP, VPN) Sécurité des systèmes d’information (audit, pare-feux, politiques de sécurité) Supervision, sauvegarde, virtualisation (Hyper-V, VMware) Automatisation avec PowerShell et scripts Bash Support utilisateur et gestion des incidents Déploiement de postes et gestion centralisée via Intune Projet professionnel réalisé avec mentor (3 mois en entreprise) Rédaction de documentation technique et procédures internes
Certifications
- CompTIA A+ (Core 1 & Core 2)CompTIA (Computing Technology Industry Association)2022
- DigitalOcean Cloud FundamentalsTraining recognized by platforms like Udemy, Class Central, or DigitalOcean Community2020