About Adrien
French
Native or bilingual
English
Conversational
Experience
- 365ITDeputy General ManagerDIGITAL AND ITJanuary 2019 - June 2022 (3 years and 6 months)Valenciennes, FranceWith over 7 years of experience in the IT sector, I joined 365IT to bring my expertise in growth and innovation strategies, particularly in implementing omnichannel solutions or enhancing customer experience. Possessing operational experience as well, this allows me to master the commercial, marketing, and economic levers of this sector.--------------------------------------Client Portfolio Development:* Revenue Growth: €850K to €1.4M in 3 years, a +64% increase* Client Prospecting: from 115 to over 150 clients in 3 years, a +30% increaseFinancial and Administrative Management:* Cash Flow Growth: €90K to over €250K in 3 years, a +177% increase* Reduction in customer receivables turnover* Implementation of financial dashboards and KPIsHR and Social Management:* Recruitment (from 5 to 9 people) and Onboarding* Creation of HR materials (onboarding kit, annual review materials)* Creation of internal communication tools* Implementation of an organizational chartCompany Structuring:* Implementation of procedures, an ERP, and a CRM* Revenue Growth: €130K to €200K in 3 years, a +54% increaseTeam Management:* Implementation of performance objectives* Management of 6 to 8 people (technical, sales, and marketing)Legal, Tax, and Social Management:* Drafting of hosting, support, and outsourcing contracts* Relations with the accounting firm, validation of accounting* Payroll management, VAT declaration, URSSAF declaration
- BlueMindDirector of Partnerships and Indirect SalesSOFTWARE PUBLISHINGNovember 2015 - January 2019 (3 years and 2 months)Paris, FranceI developed and managed a network of integrator and hosting partners who sell, implement, and maintain the BlueMind collaborative messaging solution, the proven alternative to American solutions like Microsoft Exchange, Google Apps, and IBM Lotus Domino.My primary objective was to amplify commercial activity through indirect sales. To achieve this, I:
- Consolidated active partners
- Targeted and identified potential partners (acquired over 10 partners in 3 years)
- Grew revenue by over 60% in 3 years
- Implemented an Incumbency Advantage policy to increase partner Sales team motivation
- Supported partners in pre-sales activities
- Revamped the "Integrator" partnership contract
- Created the "Host" partnership contract
- Organized and participated in numerous marketing events as a Publisher and with partners
- Found the best partnership solutions tailored to clients
- Ensured the implementation of agreements and monitored their evolution
- Verified the technical competence of partners
- Analyzed results to evaluate the performance and profitability of each agreement
- Teclib GroupProject Manager - Account ManagerDIGITAL AND ITJanuary 2014 - October 2015 (1 year and 9 months)Paris, FranceTeclin Group is a human-sized IT services company with extensive experience in Open Source software. It also owns the ITSM solution GLPI.My mission was to successfully manage integration projects for collaborative messaging (BlueMind, Zimbra, Office 365) and ITSM (GLPI, iTOP). Clients required organization, responsiveness, good communication, and an understanding of their needs and IT systems.I also supported the Sales team in promoting IT solutions during pre-sales meetings and tender presentations.--------------------Project Management:* Collaborative Messaging, ITSM, Infrastructure, SaaS, ERP* Management of a Support team of 6 techniciansResponse and presentations for tendersCoordination between Client, Sales team, and Technical teamImplementation of Project performance indicators
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Education
- Master 2 - Business Management and Decision MethodsUniversité Panthéon Sorbonne (Paris I) - School of Management2011
- Master 1 - Management SciencesUniversité Panthéon Sorbonne (Paris I) - School of Management2010
Certifications
- Certified Sophos Sales ConsultantSophos2021
- Certified Acronis Sales ProfessionalAcronis2020