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Adrien BuquetAB

Adrien Buquet

Senior IT Support Technician

€300/day
Paris, FR
8-15 years
System Administration
System Center Configuration Manager (SCCM)
IT Support
Windows
Scripting

Average response time: 1 hour

Freelancer profile translated to English.
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About Adrien

  • French

    Native or bilingual

  • English

    Conversational

Can work on-site
Paris (up to 50km)

Experience

  • SNCF RÉSEAU
    Level 2 Support Technician
    TRANSPORTATION
    June 2023 - February 2025 (1 year and 8 months)
    Saint-Denis, France
    - Resolution of Level 2 incidents on professional workstations
    - Software update catch-up
    - Workstation deployment (mastering, configuration)
    - Creation of procedures for levels 1 and 2
    - Creation of automation scripts in PowerShell
    - Management of accounts and profiles for an internal tool
  • Safran E&D
    Level 3 Support Technician
    September 2020 - June 2023 (2 years and 9 months)
    91300 Massy, France
    - Resolution of Level 3 incidents
    - Resolution of various incidents related to the encryption solution (ZoneCentral)
    - Workstation administration
    - Administration of Symantec Endpoint Protection Manager (SEPM)
    - Deployment of packages via SCCM
    - Windows update catch-up (retries or manual installations)
    - Creation of PowerShell scripts and deployment via SCCM
    - Writing procedures for Level 1 and Level 2 support
  • AXA FRANCE
    IT Kiosk Support Technician
    BANKING AND INSURANCE
    December 2017 - January 2020 (2 years and 1 month)
    92000 Nanterre, France
    - User reception and information gathering
    - Resolution of user and VIP incidents
    - Workstation deployment (mastering, configuration)
    - Preparation of iOS and Android smartphones (Airwatch configuration and enrollment)
    - VPN configuration
    - Password renewal via Active Directory
    - Verification of meeting room functionality
    - Ticket tracking
    - Inventory management
    - Assistance with office software usage (Office, Teams)
Check out Adrien's experience

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Education

  • Administer MECM / SCCM 2016
    ib Cegos
    2025
    Administrer MECM / SCCM 2016
  • POEI LAMP Administrator
    GTM' Ingénierie
    2020
    POEI Administrateur LAMP
Check out Adrien's education

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