Adrian Ienciu

Direct Tax Recovery & Advisory: Personally manage tax recovery cases with German authorities (Finanzamt), leveraging fluency in German and deep familiarity with cross-border processes. Data Analysis & Decision Support: Provide analytical insights and financial reporting that support management decisions. Design tools to track tax recovery stages, success rates, and customer portfolio performance.

Management Participation: Actively contribute to strategic and operational meetings with top management to align service delivery with business goals. Automation: Build intelligent flows using OCR, AI/GPT, and rule-based to streamline German tax correspondence, document and case manual workload by 85%. Act as a liaison between German institutions and Romanian clients, ensuring cultural and linguistic accuracy and trust in the resolution process.

Led IT, Finance, and Legal departments, ensuring alignment with company objectives and improving internal workflows. Implemented a customized ERP system that enhanced process efficiency and reporting capabilities. Successfully contracted over 4,000 photovoltaic projects under public funding schemes, driving business expansion. Secured a €5 million loan to support strategic investments and operational stability. Managed a cross-functional team and coordinated external partners including legal, finance, and accounting services. Designed and executed targeted marketing campaigns, leading to significant growth in online visibility and brand awareness. Increased digital engagement across multiple channels and strengthened corporate image through strategic partnerships and events. Negotiated and closed photovoltaic sales contracts totaling 800 kWp, contributing directly to revenue growth. Ensured compliance with evolving national legislation and funding requirements in the renewable energy sector.

This role provided end-to-end responsibility across operations, business development, and marketing, supporting the company's scale-up efforts and positioning in the energy market.

Managed client relationships in Bihor, Arad, and Timiș, negotiating terms to maximize satisfaction and financial performance. Maintained constant dialogue with clients, personalizing services for improved quality. Evaluated and integrated client feedback for service enhancement. Oversaw operational activities, ensuring adherence to deadlines and budgets. Monitored compliance and devised practical solutions for any issues. Handled recruitment and staff evaluation, optimizing work efficiency. Initiated digitalization and automation of processes, enhancing service quality and reducing costs. Reported directly to the Owner (Administrator). Directly managed 5 staff: 3 Regional Coordinators, 1 Business Development Manager, and 1 Technical Operator.