Freelancer profile translated to English.

Description

I am a person who strives at all times to ensure customer satisfaction. I have extensive professional experience in Customer Service and solid knowledge of the sector. I have a natural ability to work in a team and adapt to change as needed. I am looking for an opportunity to prove my worth in a company of the future.

Languages

Spanish
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Central Indumentaria
Saleswoman
FASHION AND COSMETICS
February 2024 - April 2024 (3 months)
Argentina, Argentina
Customer service.
Maintenance of order and cleanliness in the work area.
Inventory maintenance in the warehouse and management system.
Cash control.
Customer service Teamwork Adaptability Punctuality
PalmaCred
Sales Executive
BANKING AND INSURANCE
March 2023 - April 2023 (1 month)
Argentina
Sales of Financial Services via Whatsapp
Personalized attention in all phases of the financing process via whatsapp.
Organization of personalized consultations to inform about financial products and procedures.
Analysis of the client's financial situation to assess their payment capacity.
Social networks Microsoft Office Customer service Remote work
Boutique Rococo
Saleswoman and Manager
FASHION AND COSMETICS
August 2021 - December 2022 (1 year and 4 months)
Argentina
Management of orders via Instagram and WhatsApp, as well as changes.
Maintenance of order and cleanliness in the work area.
Approach the customer with kindness and patience, achieving the sale.
Cash handling, payment processing, and receipt issuance.
Customer service Network administration Teamwork Adaptability Sales

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UNIVERSITY INSTITUTE OF TECHNOLOGY OF HOTEL MANAGEMENT
UNIVERSITY INSTITUTE OF TECHNOLOGY OF HOTEL MANAGEMENT - UNIVERSITY COLLEGE OF CARACAS
2010
TECNICO SUPERIOR UNIVERSITARIO DE HOTELERIA

Other

Adriana Ponce

I have more than 10 years of customer support experience.

About Adriana

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