About Adriana
French
Native or bilingual
Italian
Native or bilingual
Spanish
Fluent
English
Fluent
Experience
- Merck GroupSAP ExpertPHARMACEUTICALS INDUSTRYApril 2020 - December 2024 (4 years and 8 months)Aubonne, VD, SwitzerlandCreating and maintaining master data records for materials within SAP Enforcing data governance policies and guidelines related to material master data creation, modification, and deletion to maintain data quality and integrityApply data quality checks to ensure consistency of material master data
- Merck GroupSAP Specialist & SD/WM Key UserPHARMACEUTICALS INDUSTRYJanuary 2019 - March 2020 (1 year and 2 months)Aubonne, VD, SwitzerlandIdentify and analyze business processes/requirements Establish new processes regarding specific needs Facilitate communication between business and technical teams Creating business cases Identifying and analyzing potential risks associated with proposed changes Defining and tracking key performance indicators (KPIs) Recommending and implementing improvements to business processes based on analysis and feedback Assessing the differences between current processes and desired outcomes to identify and address gaps in business operations
- Merck GroupCustomer Service Coordinator & SAP SD/GTS Key UserPHARMACEUTICALS INDUSTRYApril 2017 - December 2018 (1 year and 8 months)Aubonne, VD, SwitzerlandTrain and grant access to SAP ERP & GTS systems Open & track incidents trough ticketing systemResponsible for tracking shipments from our warehouses to customers and handling any damage or return that may occur Establish strong relationships with distributors and affiliates Collaborate closely with departments like Logistics Operations, Quality Assurance and Finance. Investigate transport deviation & monitor freight costs
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Education
- ECBA (Entry Certificate Business Analysis)Institut international de l'analyse d'affaires (IIBA)2019
- Penser comme un leader Les fondements de larésolutionPenser comme un leader Les fondements de la
Certifications
- ECBAIIBA2020