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Adriana FerreiraAF

Adriana Ferreira

Senior IT Business Analyst | Process Optimization

€400/day
Lisbon, PT
8-15 years

Average response time: 1 hour

About Adriana

Senior Business Analyst with 6+ years of experience in banking, consulting, and digital transformation projects. Skilled in business analysis, Agile methodologies, process optimization, stakeholder management, and continuous improvement. PMP®, PSM I™, and Lean Six Sigma certified, with strong communication, analytical, and problem-solving skills in international and multicultural environments.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Portuguese

    Native or bilingual

Can work on-site
Lisbon (up to 50km)

Experience

  • LCL - Le Crédit Lyonnais
    Senior IT Business Analyst
    May 2025 - Today (1 year and 3 months)
    Lisbon, Portugal
    Gathered and analyzed business requirements in Agile environments; Wrote User Stories and functional documentation using Confluence; Coordinated communication between business stakeholders, developers, and external providers; Proposed and validated functional solutions based on business needs and technical constraints; Managed dependencies across systems and teams; Performed risk and impact analysis for project evolutions; Created process flows, mockups, functional and technical documentation; Defined and executed test plans and functional testing; Supported production environments and managed incidents; Contributed to Agile community initiatives and continuous improvement activities. Working daily in a 100% French-speaking environment
  • SHIFT Management Consulting
    Senior Business Analyst
    November 2023 - May 2025 (1 year and 6 months)
    Lisbon, Portugal
    Requirements Gathering & BRD – Collecting client needs and documenting business requirements; Product Demonstrations –Showcasing solutions to clients and stakeholders; Client-Technical Liaison – Bridging communication between clients and development teams; Model-Driven App Development– Designing and configuring custom applications; Testing & Quality Assurance – Conducting UAT and E2E testing for solution validation; Training & Support– Educating stakeholders and providing ongoing assistance; Process Optimization – Improving workflows and documenting best practices; Change Management–Supporting digital adoption and transition; Data Analysis & Reporting – Extracting insights for decision-making; Agile & Scrum Collaboration – Participating in Agile development cycles.
  • BNP Paribas
    IT Business Analyst / Lean Ambassador
    December 2021 - November 2023 (1 year and 11 months)
    Lisbon, Portugal
    AceTP Business Analyst, which is a complex and transversal application for Clearing and Settlement as well as for Corporate Actions; Analyzing and evaluating the current business processes and identifying areas of improvement; Creating Business Requirement Documents, logging Change Requests and Defects; Producing Test plans and cases, relying on Quality Center tools; Conducting User Acceptance Testing (UAT) and End to End testing; Providing support to End Users; Deployment and Regression Management; Working closely with management, partners and developers; Training and coaching operational team members (end users);

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Education

  • Lean Six Sigma Green Belt (CSSGB), Scrum Master I (PSM I™)
    Lean Six Sigma Green Belt (CSSGB), Scrum Master I (PSM I™)
  • Project Management Professional (PMP®).
    Project Management Professional (PMP®).

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