Freelancer profile translated to English.
Back to original languageAbout Admin’easy37
Hello,
I specialize in administrative management and order processing, with over 7 years of experience in high-volume environments.
During my career, I managed the billing for an agency generating nearly 1 million euros in monthly turnover, handling over 1200 invoices each month, while ensuring data reliability and coordination between departments.
Today, I support companies as a freelancer to delegate and structure their administrative management, with a clear objective:
👉 save them time,
👉 secure their revenue,
👉 and improve their organization.
Specifically, I am involved in:
• complete billing management
• revenue tracking and analysis
• customer dispute management
• optimization of administrative processes
• team coordination
I also have a very proactive approach to cost management:
I enjoy comparing suppliers, comparing quotes, and negotiating prices to obtain the best terms and generate savings.
I am recognized for my organizational skills, rigor, and solution-oriented approach, and I act as a true strategic support, not just an executor.
Today, my role is simple:
👉 free you from administrative burden so you can focus on your core business.
French
Native or bilingual
Spanish
Conversational
English
Conversational
Can work on-site
Tours (up to 50km)
Experience
- SUEZBilling ManagerENVIRONMENTALJanuary 2018 - Today (8 years and 5 months)Tours, FranceSetting up files for order placers and operations managers. Checking the completeness of data in the information system (via Excel Pivot Tables - MACROS). Continuous improvement of the role. Verifying and validating customer billing each month (approx. 1200 invoices/month). Ensuring revenue accuracy by monitoring variations. Participating in steering committees and management committees. Following up and managing customer disputes. Working closely with various departments in different regions (sales, operations, scheduling, management control, accounting, debt collection) and building relationships with various stakeholders to implement effective action plans and achieve each department's objectives. Training new employees. Checking invoice submissions on client and state platforms (Chorus).• HR: entering hours for permanent employees, fixed-term contract employees, and temporary workers in the billing department.
- ArmatisCustomer Service Representative EDFENERGY AND UTILITIESJanuary 2017 - January 2018 (1 year)Tours, FranceOpening gas and electricity contracts. Managing complaints and disputes.Sales of offers and services with eco-advice. Explaining invoices.
- Ecole primaire Musset-VignySchool Life AssistantEDUCATION AND E-LEARNINGJanuary 2016 - January 2017 (1 year)Tours, FranceSCHOOL LIFE ASSISTANTPreparing pre-registration, registration, and deregistration interviews. Preparing educational council meetings. Preparing pedagogical team meetings and following up on files for students in difficulty. Writing minutes of class councils.
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Education
- BTS SME/PMI Management AssistantGreta Tours2020BTS Assistante de gestion PME/PMI
- Professional Baccalaureate in Customer and User Relations ReceptionCFA de la CMA de Joué-Lès-Tours2016BAC PRO Accueil Relation Clients et Usagers