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Adjétévi WilsonAW

Adjétévi Wilson

Change Management Consultant | E-learning | AI

€778/day
Annecy, FR
15+ years

Average response time: 1 hour

Freelancer profile translated to English.
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About Adjétévi

Transformation, Change Management & Managerial Development Consultant | Prince2 · ITIL4 · Gallup Strengths Coach

For 16 years, I have been supporting organizations — banks, large corporations, SMEs, and executives — in their transformation projects: team structuring, practice changes, digital tool deployment, and improving managerial performance.

I am not a desk-bound consultant. I have managed projects worth €10 million, handled 30 resources simultaneously, and deployed critical systems at Crédit Agricole, HPE, and EFG Bank. In parallel, I co-founded ADA, a managerial development platform based on strengths — because transformation only succeeds if the people experiencing it are ready to change.

What I do concretely for you:

— Change Management: strategy, communication plan, team training, adoption measurement
— Project Management: scoping, steering, cross-functional coordination, committee management
— Managerial Development: CliftonStrengths programs, team-building workshops, executive coaching
— Automation & Digitalization: Make, ActiveCampaign, CRM, LMS, AI applied to business processes
— Training & L&D: blended learning program design, facilitation, transfer monitoring

Some concrete results:
— Reduction of orphaned components from 20% to 2% on a high-stakes migration project (Crédit Agricole)
— Deployment of a complete e-learning platform — design, content, acquisition campaigns
— Automation of offer generation: -70% production time
— +15 digital projects structured from A to Z (MVP, roadmap, story mapping)

I work remotely or in a hybrid model, on short or long-term assignments, as a contractor or self-employed.

If you have a transformation project to scope, a team to empower, or a digital initiative to manage — let's talk.
  • English

    Fluent

  • French

    Native or bilingual

  • German

    Basic

Can work on-site
Annecy (up to 50km), Genève (up to 10km)

Experience

  • Auxanõ team
    Development Director - Marketing & E-learning
    EDUCATION AND E-LEARNING
    July 2024 - Today (2 years and 1 month)
    Genève, Switzerland

    Development Director and Organizational Transformation Consultant, I support SMEs, mid-sized companies, and startups in their growth by addressing their structuring, performance, and change challenges.

    My assignments cover four main areas:
    Audit & Diagnosis: Analysis of operations, organization, offerings, teams, and tools. I provide a structured external perspective to identify levers for rapid performance.

    Managerial Performance & Leadership: Supporting executives and managers in developing their posture, their team, and their collective effectiveness. Certified Gallup Global Strengths Coach, I leverage strengths to produce lasting changes.

    Process Structuring: Implementing or optimizing internal processes: sales, production, management, CRM, no-code automations. I connect strategy to operations.

    Project Management & Tool Deployment: Managing the deployment of collaborative tools, CRM, and automation solutions. Prince2 and ITIL4 certified, with 16 years of experience in demanding environments (banking, industry, large corporations).

    Co-founder of the ADA platform, a digital managerial development program based on strengths, aimed at managers, HR, and internal coaches.

    Proficient tools: Pipedrive, ActiveCampaign, Microsoft 365, AI Agents, Waalaxy, Elementor Pro, Microsoft Clipchamp, Wordpress, Heygen, Tutor LMS

    Available for ad-hoc missions or global transformation projects, remotely or in-person - France, Switzerland, Luxembourg, Belgium, Ivory Coast, Senegal.
    Team Management Marketing and Communication Strategy Learning Management System Training Artificial Intelligence
  • Crédit Agricole-GIP
    Senior IT Service Management Project Manager
    BANKING AND INSURANCE
    October 2018 - June 2024 (5 years and 8 months)
    Annecy, France
    Assignments
    Management of the CA Assurances Service Now platform
    Deployment of the CA-GIP Service Now platform
    Reliability of the CMDB and its processes at CA-GIP

    Technologies Implemented
    - Infrastructure (systems and networks)
    - Middleware (Java)
    - Applications (ServiceNow ERP)
    - Security (Analysis and implementation of solutions)

    Work Environment:
    Up to 20 direct reports, up to 100 indirect reports, up to €2.7 million in budget managed annually

    Achievements
    - Project Management (up to 5 projects in parallel, including 3 major ones): tracking schedules, budgets, risks, quality, internal resources, and subcontractors.
    - Deployment of a new ITSM platform for CAGIP
    - Migration from an on-premise solution to a SaaS solution
    - Several version upgrades
    - Project Scoping
    - Functional Architect for the ServiceNow ITSM platform
    - Supporting CAGIP teams with IT Service Management expertise.
    - Change Management.
    - Requirements Gathering and Analysis.
    - Validation of chosen solutions and their specifications with CAGIP teams, the tool integrator, and other external partners

    Value Delivered
    - Improvement of CMDB data quality and processes
    - Deployment of solutions within the planned costs and deadlines
    - Improvements to incident, problem, and request management processes
    - Industrialization of project deployment procedures
    Project Management ServiceNow CMDB Team Leadership Infrastructure Project Manager
  • Shift Consulting
    ITSM Consultant
    DIGITAL AND IT
    April 2017 - May 2018 (1 year and 2 months)
    Lyon, France
    ITSM Consultant at
    Technical Project Manager for AS400 migration at Adecco.
    ITSM Project Manager for service catalog and user portal deployment on a SERVICENOW platform

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Education

  • Master in Complementary Computer Science Skills
    University of Strasbourg
    2006
    Gestion des services informatiques Gestion des projets informatiques Adminitration des systèmes informatiques Developpement informatique
  • Master in Integrated Electronic Systems
    University of Strasbourg
    2002
    Conception et Développement de systèmes Électroniques Intégrés. Traitement du signal Électronique analogique Electronique numérique

Certifications

  • ITIL v3 Foundation
    CSME
    2013
  • ITIL Service Operation
    Exin
    2015

Skill set

Categories