Freelancer profile translated to English.

Description

Network & Telecom Administrator, I intervene in the installation, configuration, and troubleshooting of network infrastructures for SMEs and professionals.

With experience in N2 technical support, I have worked on environments combining networks, telecommunications, and security, configuring routers, firewalls, VPNs, VLANs, Wi-Fi, multi-WAN solutions, and FTTH connections.

I am accustomed to quickly diagnosing incidents, providing remote or on-site support, and assisting clients until their issues are fully resolved.

Key Skills:

TCP/IP Networks, VLAN, DHCP, DNS, NAT
VPN (IPsec, OpenVPN, WireGuard depending on the environment)
Firewalls: pfSense, Fortinet, DrayTek
Routers: MikroTik, Ubiquiti, Teltonika
FTTH / PPPoE / Multi-WAN Diagnostics
Professional Wi-Fi
N2 Technical Support
Microsoft Windows, Microsoft 365 and professional environments

I prioritize serious service, clear communication, and solutions tailored to each client's needs.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Toulouse (up to 50km)

PME, Start UP
Installation Technician
DIGITAL AND IT
September 2025 - January 2026 (4 months)
Tours, France
Installation and configuration
3-month assignment within an SME for the installation and administration of the network infrastructure.

Installation and configuration of network equipment.
Configuration of routers, local area network (LAN), and Wi-Fi.
Implementation of network services (DHCP, NAT, VPN).
Diagnosis and resolution of connectivity incidents.
User assistance and infrastructure maintenance.
Network optimization and security to ensure service continuity.
Dstny
Network and VoIP Technician
DIGITAL AND IT
May 2022 - March 2025 (2 years and 10 months)
Tours, France
Diagnosis and resolution of network, Internet, and VoIP incidents for a professional clientele.
Configuration and administration of routers, firewalls, and network equipment (pfSense, Fortinet, MikroTik, Ubiquiti, DrayTek, Teltonika).
Implementation and troubleshooting of VPNs, VLANs, NAT, DHCP, PPPoE, multi-WAN, and FTTH connections.
Remote support and maintenance of network infrastructures.
Configuration of 4G/5G routers, APN setup, and connectivity diagnostics.
Incident analysis, opening and tracking tickets with operators and providers when necessary.
Assisting clients until technical issues are fully resolved.
Collaboration with internal teams to ensure service continuity and adherence to support commitments.
SIP SIP Trunk IPSEC VPN