Freelancer profile translated to English.

Description

After several years as a Tech Lead ServiceNow, designing architectures, leading complex developments, and supporting large accounts in their IT transformations, I decided to create Aquila Consulting. Today, I lead a team of 4 senior ServiceNow developers, with an approach focused on delivery, quality, and agility. Our goal is simple: to offer companies high-level, flexible, and competitive ServiceNow expertise, as team reinforcement or for complete project management.

Languages

French
Native or bilingual
English
Native or bilingual
Albanian
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Aquila Consulting L.L.C
Founder & DT
May 2026 - Today (3 months)
Founding and managing Aquila Consulting L.L.C, a ServiceNow-specialized company based in Kosovo. Managing a team of 4 senior developers. Leading the complete project cycle (scoping, architecture, development, testing, deployment). Nearshore offering: ITSM/ITAM automation, inter-system integrations, custom business apps. Commercial management and client relations.
ITAM ITIL / ITSM ServiceNow Portals
INETUM
ServiceNow Consultant
April 2025 - May 2026 (1 year and 1 month)
Thales client (MIM, ITSM, ITAM/HAM). Multi-method inter-instance APIs (Remote Process Sync, Remote Instance, Remote Table). JIRA↔ServiceNow Interface. App Engine Studio, Flow Designer, Script Include, Business Rules, Client Script (GlideAjax), UI Action/Page, sp_widget.
FUJITSU
ServiceNow Consultant
January 2022 - January 2025 (3 years)
TotalEnergies client (ITSM, FSM, CSM). Design and development of Scripted APIs for integration with OutSystems. FSM module: sending WO/WOT to a third-party application. CSM module: management of service station equipment billing. API connection maintenance, integration incident support, technical documentation, and user training.